在過去的兩年裡，我已經在柏悅酒店住了6次，並且我已經發布了一篇關於這家酒店的評論。我決定根據我在西貢PH . Saigon的集體經驗再發表一篇評論。西貢酒店在越南這樣的窮國經營一家世界級的酒店，應該受到稱讚。工作人員訓練有素。這裏的食物非常特別，與Square One和Opera餐廳的風格非常一致。服務總是無懈可擊，重要的是，當事情沒有按計劃進行時，管理層會聽取客戶的反饋來解決問題。酒店很贊，大家都超棒。更多
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服務非常熱情，給人放鬆的感覺。環境優雅舒適，整體給人有真正在渡假的感覺，飯店位置也是優點之一，周圍生活機能非常方便，早餐非常精緻美味，謝謝。
尊敬的 Daniel_C_H_Y,
非常感谢您对我们酒店的评论。我们很高兴得知您享受到愉快的住宿体验。这也是我们员工最大的骄傲，因此，您的反馈对我们而言很重要。我们期待着您的再次光临。
此致！
Nguyen Huynh Thanh Thao
Marketing Department
作為越南長途旅行的一部分，在這住了2晚。 舒適的客房位於西貢（Saigon）中心，提供豐盛的早餐。 遊泳池位於中央花園中，經過繁忙的“觀光”時間表后，您將享受這兒的一切。 我推薦這家酒店！
Dear Jim G,
Good afternoon from Park Hyatt Saigon.
Thank you very much for your review. The dishes served for breakfast at Park Hyatt Saigon are all carefully selected in order to provide our guests with the freshest and most healthy start of the day. We hope that our breakfast has also introduced to you some of the best Western and Vietnamese cuisine. We are also glad that you enjoyed our rooms and pool.
Once again, we would like to thank you for having stayed with us and we look forward to welcoming you back soon.
With best regards,
Song Thu Nguyen
這家酒店地處西貢，具有典型的法國殖民時期的越南建築風格，高雅精緻，遊泳池很大，廣場非常漂亮。酒店的工作人員彬彬有禮，卧室內設施齊全。酒吧和咖啡廳的內部環境很好，食物非常美味，紅酒的種類很多。到了下午，酒店有一項獨特的服務，為每個房間的住客提供茶飲和雞尾酒。這真是棒極了！
Dear HVM101,
Good morning from Park Hyatt Saigon,
Thank you very much for your review. At Park Hyatt Saigon, we aim to deliver a "Home away from home" experience for our guests with an unparalleled level of personalized services.
Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon.
With best regards,
Song Thu Nguyen
西貢柏悅酒店非常漂亮，做得很好。我們發現服務很好，但考慮到相對較高的價格，它並沒有讓我們感到驚訝。我們的房間出了問題，花了一個多小時才調整好。我們也沒有在車裡受到歡迎，不得不自己把所有的行李都帶進來。這種遐想的裝飾可能有些古怪，但它可能值得呆在那裡。雖然兩家酒店都位於市中心，但它的地理位置也稍好一些。試試酒店外的那家意大利餐廳Namo吧!
Dear mitchb97
Greetings from Park Hyatt Saigon,
First of all, I would like to thank you for your time and your constructive feedback. We are truly sorry that your stay was not as pleasant as it should have been. We appreciate all critiques as it greatly assists us in our commitment to constantly improve.
I have duly noted your feedback on the slow resolution of the issue with your room and on the lack of assistance with your luggage. Please accept my humble apologies for any inconvenience caused and kindly rest assured that your feedback has been shared with the relevant department head as we constantly look for ways to better fulfill our guests’ expectations.
We thank you for your comments and hope we have the chance to welcome you back in the near future.
With best regards,
Agathe Dreyer
