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1 - 6 則評論,共 1,024
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2018年10月9日的評論 透過行動裝置

這是一家三星級酒店,所以這裏的一些評論者似乎出於某種原因期待着更多的東西。在一天結束的時候,房間很乾凈,服務很好,早餐包含房費內,非常棒的位置,讓你在HCMC可以四處觀賞。我抱怨的是極其緩慢的電梯(我們偶爾使用樓梯)和小房間。後者反映的是你付了多少錢,實際上這些只是小問題。我會向他人推薦。

感謝 mooseyman
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com.au 查看原文
CS-RubyRiver,紅寶石大酒店 的 Giám đốc quan hệ khách hàng,回應了這篇評論2018年10月10日 已回應
Google 翻譯

Dear mooseyman,

Xin Chao from Ruby River Hotel!

Thank you for choosing us to stay and taking the time to share your recent experience at our hotel. We're delighted to ,know that you enjoyed our stay here and we met your expectations. Thank you for understanding the inconvenient thing we're facing (only 1 lift) and we're looking for the solution to fix it.

We greatly appreciate your recommendation and we're looking forward to caring for you again in the near future.

Have a nice day.


With warm regards,

Mr Liam (Vinh Chau)
Customer Service Representative
Ruby River Hotel
We ♥ to care

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2018年9月4日的評論

我們的旅行社Oriental colors為我們提前預訂了這家酒店,我們非常滿意!酒店的工作人員很友好,非常熱情,樂於助人,非常棒。我特別要感謝Liam,在我不舒服的時候,他幫助了我很多,雖然他沒有為我做很多事情,但是他帶我去藥店,購買我需要的葯,我非常感謝。酒店令人住的非常開心,擁有優越的地理位置,餐廳的食物非常美味可口。另外,雖然我們的房間不大,但很乾凈,裏面有我們需要的一切。我肯定會推薦這家酒店的。

感謝 raeparker7
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
CS-RubyRiver,紅寶石大酒店 的 Giám đốc quan hệ khách hàng,回應了這篇評論2018年9月5日 已回應
Google 翻譯

Dear Mrs Rae Parker,

It's me, Liam!

It's been a while since the last day you stayed here with us. I do hope you get better now and life is treating you and your husband well.

So great to hear from you and I'm guessing you had an amazing trip after leaving Ho Chi Minh City. Helping you and making your stay comfortable and enjoyable are my job and I love it. Therefore, I'm pleased to know that you enjoyed your stay here and our hotel met your expectation. It's such a big pleasure for me and Ruby team to become a part of your memorable experiences.

Thank you so much for your wonderful feedback. We can not ask for a greater review than yours.

Hopefully, we'll be your sweet home for your visits in Ho Chi Minh City from now on. We're looking forward to seeing you in the near future.

Please do not hesitate contact me directly via email: cs@rubyriverhotel.com.vn should you require my assistance for your next stay

Thank you so much again and please send my regards to your husband!

Have a nice day!

With warm regards,

Mr Liam (Vinh Chau)
Customer Service Representative
Ruby River Hotel
We ♥ to care

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2018年8月22日的評論

我們在越南待了三個星期,在這家酒店待了三個晚上。我們的旅遊公司Tonkin Travel幫我們訂的這家酒店,我們的旅遊公司也很棒,強推。我們要了三個房間(兩個雙人床和一個雙人房)。酒店的位置非常棒,去所有主要的景點都很方便。這裏的工作人員非常友好、樂於助人,食物(我們只吃了早餐)還行。房間有點讓人食物,尤其是基於大堂區這麼好。他們非常乾淨、實用,就是有點舊,空調很吵,淋浴/浴缸有問題。這裏只有一部電梯,所以如果你住高層的話,要等很久。
總的來說,酒店的位置和服務都不錯,但是房間很一般。

感謝 simonm930
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
CS-RubyRiver,紅寶石大酒店 的 Giám đốc quan hệ khách hàng,回應了這篇評論2018年8月24日 已回應
Google 翻譯

Dear Mr Simon Moorhouse,

Xin Chao from Ruby River Hotel!

It's been a while since the last time you stayed here with us. We really hope life is treating you and your family well.

First of all, we would like to say thank you for staying here with us during your visit in Ho Chi Minh city and for your lovely feedback on Tripadvisor of course.

It was such a big pleasure for us to hear that you enjoyed your stay and our staffs made you feel comfy. With every guest coming here, we always strive to make them become our friends.

However, there were still some problems that made your stay incompletely enjoyable. We are deeply sorry for that. We'll notice these inconvenient things and try our best to make sure they don't happen again.

Hopefully, the next time you come back to Ho Chi MInh City, we will have one more opportunity to better serve you and your family.

Please do not hesitate contact us should you require our assistance for your next stay.

We're looking forward to welcoming you back in the near future.

With warm regards,

Mr Liam (Vinh Chau)
Customer Service Representative
Ruby River Hotel
We ♥ to care




回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2018年8月2日的評論 透過行動裝置

如果你正在為假期尋找在胡志明市中心的酒店的話,就訂這家吧。無論是前台還是客房打掃人員,人都超級友好。24小時的服務讓你沒有任何煩惱。所有的員工都彬彬有禮,專業又親切。必須感謝Bora和Amy為安排觀光和参觀景點而付出的額外努力。我會毫不猶豫得再次選擇這裏。

感謝 paul k
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
CS-RubyRiver,紅寶石大酒店 的 Giám đốc quan hệ khách hàng,回應了這篇評論2018年8月2日 已回應
Google 翻譯

Dear Mr Paulk Knight,

Xin Chao from Ruby River Hotel!
First of all, we would like to say thank you to you for believing us and giving us the opportunity to serve you here.
We're thrill to know that you enjoyed your stay here with us. Thank you for such a wonderful feedback and all your kind words given to Bora and Amy. We'll share this review for them and i'm really sure that they're so happy and appreciate this.

We know that you had many choices but you chose us to stay, so thank you so much again

We wish you would have a nice trip in Can Tho and hope to see you again in the near future.

Have a nice day!

Best Regards,

Mr Liam (Vinh Chau)
Customer Service
Ruby River Hotel
We ♥ to care

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2018年6月24日的評論

房間安靜,乾淨,大小也很好。從這裏去市場,位置是很好的,員工素質優秀。我們只在這裏吃了早餐,因為在街頭食品市場吃了晚餐,那裡有豐富的選擇。如果我回到胡志明市,我會再待在這裏的。

感謝 margaret1232017
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
CS-RubyRiver,紅寶石大酒店 的 Giám đốc quan hệ khách hàng,回應了這篇評論2018年6月25日 已回應
Google 翻譯

Dear margaret1232017,

Xin Chao from Ruby River Hotel !

We are so happy to know that you thoroughly enjoyed your stay here and your experience here met your expectation perfectly.

We would like to say thank you to you for choosing us to stay during your visit in Ho Chi Minh City and for your promise that you would stay here with us again. We greatly appreciate this.

We hope to see you again in the near future.

Thank you again and have a nice day!

Best Regards,

Vinh Chau (Mr)
Customer Service
Ruby River Hotel
We ♥ to care

回報不適當的回應
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