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SUPER HOTEL Candle
鄰近飯店
US$85
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US$97
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優雅酒店5(河內)
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1 - 6 則評論,共 106
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過2018年1月22日 透過行動裝置

我和一位男性同事在蠟燭酒店待了兩晚。酒店給了我們一間公寓,裏面有2間卧室,1間客廳和一個小廚房。這個套件還帶有一個冰箱和一個烤箱。房間里裝飾有精美的陶器。床十分舒適。電視有很多頻道。衛生間十分寬敞並裝備有全套衛浴用品。至於地理位置,這間酒店離劍湖需要15分鐘車程。搭便車出行十分方便,既可以乘車也可以騎自行車。早餐豐盛又高質。總的來說這次經歷十分不錯。

感謝 Teng Leng L
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com.sg 查看原文
FOMSUPERHOTELCANDLE,SUPER HOTEL Candle 的 Quản lý bộ phận lễ tân,回應了這篇評論2018年1月25日 已回應
Google 翻譯

Dear Teng Leng L,

Thank you for choosing SUPER HOTEL Candle and for taking time to share your experience with us!

It's great to be hearing your share of our services. We are committed to constantly try and remain committed to bringing you the best service hope you satisfied with the quality of our services.

Thank you very much for your kind consideration. We look forward to having you back again at our hotel in your next trip to Hanoi.

With best regards,

Trinh Hung Hai (Mr.)
Front Office Manager

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過2018年1月10日 透過行動裝置

我喜歡這個酒店。真的很舒服。早餐在M層有日本料理,非常好吃。所有服務員都很友好,也都會說日語。這家酒店有一個便利店和一個商店,很方便。我想再來一次。

感謝 Le H
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com.vn 查看原文
FOMSUPERHOTELCANDLE,SUPER HOTEL Candle 的 Quản lý bộ phận lễ tân,回應了這篇評論2018年1月12日 已回應
Google 翻譯

Dear Le H,

Thank you for choosing Super Hotel Candle and for taking time to share your experience with us!

It's great to be hearing your share of our services. We are committed to constantly try and remain committed to bringing you the best service hope you satisfied with the quality of our services.

Thank you very much for your kind consideration. We look forward to having you back again at our hotel in your next trip to Hanoi.

With best regards,

Trinh Hung Hai (Mr.)
Front Office Manager

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過2018年1月1日

我很喜歡這家酒店,很乾凈,而且早餐很棒。是日式風格的酒店。工作人員非常體貼,對我三歲大的侄女很親切。唯一不好的一面是夜裡會聽到街上的嘈雜聲。

感謝 PoySak
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
FOMSUPERHOTELCANDLE,SUPER HOTEL Candle 的 Quản lý bộ phận lễ tân,回應了這篇評論2018年1月2日 已回應
Google 翻譯

Dear PoySak,

Thank you for choosing Super Hotel Candle and for taking time to share your experience with us!

It's great to be hearing your share of our services. We are committed to constantly try and remain committed to bringing you the best service hope you satisfied with the quality of our services.

Thank you very much for your kind consideration. We look forward to having you back again at our hotel in your next trip to Hanoi.

With best regards,

Trinh Hung Hai (Mr.)
Front Office Manager

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過2017年12月7日 透過行動裝置

房間很小,最多只能容納兩個人,因為我們旅行了一整天,我們向他們多要了兩瓶免費的瓶裝水,結果他們還額外收了錢。

感謝 Akkadet U
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
FOMSUPERHOTELCANDLE,SUPER HOTEL Candle 的 Quản lý bộ phận lễ tân,回應了這篇評論2017年12月9日 已回應
Google 翻譯

Dear Akkadet U,

On behalf of the entire team at SUPER HOTEL Candle, I would like to thank you very much for choosing to stay with us and taking your time to give us your feedback regarding your recent stay with us. I regret to know that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At SUPER HOTEL Candle, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate the customer's feedback whether positive or negative and we will use customer's feedback for our continuous improvement process. As you may know providing the highest level of hospitality is our number one priority and hearing we have fallen below that standard is something we like to address immediately. Please rest assured that I have shared your comment with relevant department managers for further discussions and improvements. It is our guarantee that this kind of issue will not happen again.
Once again, thank you very much for your valuable feedback and apologize for the shortcomings you have experienced. We look forward to hearing back from you.

Warm regards,

Trinh Hung Hai (Mr.)
Front Office Manager
SUPER HOTEL Candle

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過2017年7月11日

從Old Quarter15分鐘就可以到的一個體面的地方,合理的早餐,愉快的屋頂酒吧與城市的景點。似乎迎合日本顧客。前8層為酒店和功能層,樓上是公寓服務。

感謝 Manxman2014
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
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