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1 - 6 則評論,共 2,792
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
1週前 透過行動裝置

我們住的是Kasara套房,房間寬敞、舒適而且整潔。房間的費用包括了休息室的入場券。我們能在那裡享受早餐、飲料,挺開心的。度假勝地里的餐廳也很棒————The Restaurant 和The Service 1921這兩家。度假勝地里的服務、SPA、餐館都很突出。但是也有一些問題:(1)窗帘不能完全拉上(可能窗戶太大了,窗帘尺寸不對),所以我們在日出之前就醒過來了(2)外面的噪音很大(大概是摩托的噪音)(3)淋浴的溫度不是很穩定。總的來說,我們住的還是很開心。

感謝 cytam2015
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
GM_AnantaraChiangMai,清邁安纳塔拉度假酒店 的 General Manager,回應了這篇評論1週前 已回應
Google 翻譯

Dear cytam2015

Greetings from Anantara Chiang Mai Resort and thank you for sharing kind review on Trip Advisor.

Needless to say we always love to make such a positive impression. Please accept my sincere apologize for any inconvenience you caused. I will certainly discuss your feedback with the team as we are indeed currently reviewing all areas to see where we can lift to even higher levels. I would suggest to never hesitate to raise such issues in future with the team while you are staying with us. I have no doubt we would have done everything possible to potentially rectify the situation either by allocating another room to at least provide some option. We are always here to do our best to assist.

We truly appreciate the time you’ve taken to share your views about our luxurious riverside retreat and look forward to welcoming you again in the future to making your stay even more amazing in any way we can.

Yours sincerely,

Syahreza Ishwara
General Manager

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
3 週前評論

房間設計精美,早餐很出色,工作人員非常親切友好,人們真的很樂於助人。從餐廳看得到河流的美景。酒吧的雞尾酒做得很棒,很好喝。我們一定會回來住得更久!

感謝 markusber
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
GM_AnantaraChiangMai,清邁安纳塔拉度假酒店 的 General Manager,回應了這篇評論3 週前評論 已回應
Google 翻譯

Dear Markus B

Greetings from Anantara Chiang Mai Resort and thank you for sharing great review on Trip Advisor.

There is no doubt that the resort is well recognised internationally due to it's stunning architecture as well as it's personalised service. Needless to say, we are incredibly proud of the team here and their capacity to continually impress.

We truly appreciate the time you’ve taken to share your views about our luxurious riverside retreat and look forward to welcoming you again in the future to making your stay even more amazing in any way we can. Thank you again from your Anantara family in Chiang Mai!

Yours sincerely,

Syahreza Ishwara
General Manager

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
4 週前評論

我在預定房間時提到我們是穆斯林,當我們到達房間時,他們給我們提供了祈禱墊和指南針。在我們登記入住時,還有幾種香皂供我們選擇。

感謝 pichamon k
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
GM_AnantaraChiangMai,清邁安纳塔拉度假酒店 的 General Manager,回應了這篇評論4 週前評論 已回應
Google 翻譯

Dear Khun pichamon k

Greetings from Anantara Chiang Mai Resort and thank you for sharing your kind review on Trip advisor.

Such positive feedback is extremely valuable to us, since it encourages our team members to deliver the very best experiences from the start to finish of each guest’s stay. I am also delighted to hear that you experienced the best that our resort has to offer.

We truly appreciate the time you’ve taken to share your views about our luxurious riverside retreat and look forward to welcoming you again for another memorable stay in Chiang Mai.

Yours sincerely,

Syahreza Ishwara
General Manager

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2018年10月18日的評論 透過行動裝置

清邁安納塔拉酒店是一家美麗的酒店,就坐落在河邊,地理位置優越。工作人員總是非常友好、樂於助人。房間很乾凈,而且總處於最佳狀態。我在清邁的時候總是會再來的。

感謝 Q6858BJpeterb
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
GM_AnantaraChiangMai,清邁安纳塔拉度假酒店 的 General Manager,回應了這篇評論已於 2018年10月18日 回應
Google 翻譯

Dear Peter B

Greetings from Anantara Chiang Mai Resort.

It sounds like you had wonderful stay while here in Chiang Mai. I would agree that our location beside the Ping River is a perfect base from which to explore the best that Chiang Mai has to offer.

On behalf of all our team members, we appreciate you taking the time and effort to post your comments and are delighted to receive such glowing praise. We are very proud of the warm hospitality and exceptional service we offer, and I shall certainly pass on your feedback to our team members.

We truly appreciate the time you’ve taken to share your views about our luxurious riverside retreat and look forward to welcoming you again for another memorable stay in Chiang Mai.

Yours sincerely,

Syahreza Ishwara
General Manager

回報不適當的回應
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2018年10月13日的評論

整體體驗是舒服滿意的,酒店有點舊,但喜歡酒店的設計,本土文化與的自然環境的融合,很獨特,值得體驗,家人也很喜歡。

與 Minor Hotels 合作收集的評論
感謝 wssygdm
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為中文,源自www.cn.tripadvisor.com 查看原文
GM_AnantaraChiangMai,清邁安纳塔拉度假酒店 的 General Manager,回應了這篇評論已於 2018年10月13日 回應
Google 翻譯

Dear wssygdm

Greetings from Anantara Chiang Mai Resort.

It was our pleasure to host you in culture rich Chiang Mai. Thank you for taking the time to post a TripAdvisor review - your valuable feedback is greatly appreciated. Providing all of our discerning guests with the best of Anantara’s authentic luxury, exclusive services and personalised hospitality is of the highest importance, and we are delighted to read such glowing praise about your experience.

We look forward to welcoming you back soon and to making your next stay even more enjoyable and memorable.

Warmest regards,

Syahreza Ishwara
General Manager

回報不適當的回應
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2018年10月9日的評論 透過行動裝置

接待環境很舒服,一進門就會讓你在旁邊的沙發等候,服務人員會幫你 check in,同時你可以享用迎賓飲料與點心。飯店整體環境非常乾淨,設施新穎,到這邊你會覺得非常放鬆。到泳池游泳泡水,到餐廳用餐都是一種享受。甚至 check out 當天下午也還可以使用飯店設施,讓我們等待火車的時間變得更舒服

住宿日期:2018年10月,去過雙人旅行
感謝 Curiosity803886
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。
GM_AnantaraChiangMai,清邁安纳塔拉度假酒店 的 General Manager,回應了這篇評論已於 2018年10月10日 回應
Google 翻譯

Dear Curiosity803886

Warm greetings from Anantara Chiang Mai Resort.

It was our pleasure to host you in culture rich Chiang Mai. Thank you for taking the time to post a TripAdvisor review - your valuable feedback is greatly appreciated. Providing all of our discerning guests with the best of Anantara’s authentic luxury, exclusive services and personalised hospitality is of the highest importance, and we are delighted to read such glowing praise about your experience.

We look forward to welcoming you back soon and to making your next stay even more enjoyable and memorable.

Warmest regards,

Syahreza Ishwara
General Manager

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
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