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歐亞精品酒店
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優等證書
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1 - 6 則評論,共 390
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過2018年1月8日 透過行動裝置

地理位置絕佳!步行距離之內就有許多餐館,酒吧!工作人員態度友好,遊泳池很好!房間很整潔,另外他們還提供免費的水!我肯定還會再來的!

感謝 lelederer
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
Jenjira C,歐亞精品酒店 的 Public Relations Manager,回應了這篇評論2018年1月15日 已回應
Google 翻譯

Dear Valued Guest,

Thank you for choosing to stay with Eurana Boutique Hotel during the New Years Eve celebration time. This is indeed a magical time to be in Chiang Mai, with the whole city sky glowing beautifully from the fireworks and lanterns being released, most of which at Thapae Gate just 5 mins walk from Eurana.

We are delighted to read how much you enjoyed your stay with us, and we are especially pleased to hear that our staff provided a friendly experience during your time here.

We hope you choose to visit Eurana Boutique Hotel on your next stay in Chiang Mai.

Kind Regards,

Eurana Boutique Hotel

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過2017年8月11日 透過行動裝置

住宿設施相當好。但是儘管位於清邁老城的中心,卻不太容易到達,因為有排污工程在進行。酒店的主樓梯比較陡,台階窄,對老年人或殘障人士不太方便。這裏整體氛圍很好,寬敞。員工樂於助人。

感謝 chalermsri s
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
Jenjira C,歐亞精品酒店 的 Public Relations Manager,回應了這篇評論2017年8月18日 已回應
Google 翻譯

Dear Valued Guest,

Thank you for choosing to stay with Eurana Boutique Hotel and providing feedback following on from your visit.

We are thankful that you were pleased by our room facilities, and found the hotel atmosphere during your stay to be good. Our staff are always available to answer any questions you may have during your time here, to ensure an enjoyable stay with us in Chiang Mai.

It is unfortunate that there were some essential construction work taking place nearby during the time which you visited. This work has now been completed, and unfortunately this was mandatory local road work which Eurana was unable to influence.

We are sorry to read that you found the main stairway to be fairly steep. We are continually monitoring ways to improve the facilities for our guests, and your feedback regarding the stairs and steps has been noted.

Kind Regards,

Eurana Boutique Hotel



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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過2017年7月14日

這家旅館位於舊城的一個很好的地段。它離大路不遠,這裏很安靜。這家酒店的舊部分是非常過時的。我們和十幾歲的孩子一起旅行,需要有2間相鄰的小套房。這裏的一個浴室的形狀很糟糕,淋浴區的牆壁上都是凸模。這裏房間里漆黑一片,沒有景色。這裏照片中的遊泳池看起來很棒,但是遊泳池周圍的區域已經過時,這裏的躺椅和靠墊也需要更換。我們覺得員工對我們的需求很有幫助。這裏的價格很好,但是這個酒店的主要區域肯定需要更新。

感謝 Heather S
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
Jenjira C,歐亞精品酒店 的 Public Relations Manager,回應了這篇評論2017年7月20日 已回應
Google 翻譯

Dear Heather,

Thank you for deciding to book your stay here in Chiang Mai with Eurana. We are sorry to read that you felt your room required more rejuvenation, and have taken into consideration these comments. Going forward, we do plan on restoring some of the rooms which we feel may benefit from additional work. We have also noted your feedback for our poolside area.

It's great for us to read that you found the team to be very helpful during your stay, and that overall you found Eurana to be of good value for your visit to Chiang Mai. We will pass your kind comments back to our staff who will be thankful to receive your praise.

Kind Regards,

Eurana Boutique Hotel

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過2017年6月11日

是的,像人們提出的一樣,這個老建築有點像垃圾場。我們的房間需要重修,床很舊很不穩定。新的建築好一點,但是插頭也是壞的,空調非常吵,需要注意一下。注意大廳,這是蚊子的城市 -即使在早上10點,你也能被咬很多包。是那些看上去很好的植物養育了這些小動物。這是一個不錯區域的不錯的酒店,但是僅僅是這樣了。

感謝 Mark L
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
Jenjira C,歐亞精品酒店 的 Public Relations Manager,回應了這篇評論2017年6月15日 已回應
Google 翻譯

Dear Mark,

Thank you for taking time to send us a review of your stay at Eurana Hotel. We are continually looking to improve any areas that we, or our guests may see as less than satisfactory. This includes the continual repairs and refreshment of rooms, and the furniture held within. The air conditioning units are regularly checked and cleaned, so we are confident that any such error with the unit has now been resolved as part of our routine check.

We thank you for making us aware of some of the areas in need of repair.

Kind Regards,

Eurana

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過2017年4月16日 透過行動裝置

如果你要在這裏預定一個酒店,並得到一個位置很好的房間,可以俯瞰遊泳池。這些客房很現代很好看,我沒有得到位置最佳的房間,我的房間比較舊,地板有破損,插頭和插座都很鬆動,但是這裏的清潔工作做得很好,工作人員很熱情周到。酒店地理位置很不錯,總體來說,在清邁的同等價位的酒店還是不錯的選擇。

感謝 capnbullseye
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
Jenjira C,歐亞精品酒店 的 Manager,回應了這篇評論2017年4月24日 已回應
Google 翻譯

Hi,

Thank you for choosing Eurana as your accommodation during your visit to Chiang Mai. We understand the importance of producing a friendly atmosphere here at Eurana, so are thankful to receive your positive comments about our staff. We are sorry to hear about some of the issues which affected your room. All feedback received directly and via reviews is always passed to the relevant department. In this case, our housekeeping and maintenance teams have been made aware of the particular issues mentioned, and will take the necessary action towards the cleaning of the showerhead & floortiles and refitting/replacement of the flooring and sockets.

Kind Regards,

Eurana

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