Thank you very much for sparing some of your time to share your comments with us.
I read your review with regret that we feel short of your expectation on the housekeeping service and breakfast hostess staff attitude. Please accept my sincere apologies for any disappointment you had experience. The situation you describe here has brought up our concerns of service weakness which have been highlighted and follow up by our Housekeeping Manager and F&B Manager as we do not wish that the same issue happens again in the future.
Once again, thank you for your stay and your valuable feedback. We hope you would consider an opportunity to discover these changes in another visit.
員工親切有禮，早餐很豐盛，味道亦好，而且mini bar還全部免費，房間還有兩個洗手盆，可以每人一邊～ 地點離bts站就只有5分鐘，很好
Thank you for your valuable feedback. I'm very happy that you met your expectations about accommodation and service.
Your positive comments will only motivate us to delighting all our guests further.
這家的性價比實在太高了，房價不貴卻提供了免費冰箱飲料餅乾、迎賓點心，重點是每一間都是套房等級的大小，還有我入住跟退房都是Ms. Dony 辦理的、眼睛大大的她超漂亮又專業有禮，而且入住還親自帶我到房間，實在是太貼心了！ 我會再回來的。
We are incredibly grateful that you took the time out to leave us this full stars review.
I am truly humbled knowing that you will choose us again during your next visit to Bangkok. The team was happy to have served you and we look forward to welcoming you again for another great experience.
Our team member was happy to hear such wonderful comment from you. Thank you again for leaving the positive review. We hope to warmly welcome you back for another enjoyable time in the not too distant future.
任何想在曼谷度假住宿的人都可以選擇兩件事——1、豪華；2、風格。就是這裏。我仍然享受距離最近的BTS車站的近距離（步行3分鐘）以及所有套房和所有設施的舒適、便利和豪華。氛圍迷人，服務無可挑剔。自從我從粉紅色的出租車裡走出來，把行李交給行李員后，我一直受到很好的照顧。我要感謝美麗的接待員，Toey女士和Pond女士在我的水療預約中非常有禮貌，並且提供額外的幫助，效率很高 - 以及Gift女士的每一次私人問候，以及她的努力和專註，確保在我住宿期間的每件事都完美地滿足了（好吧，大多數超過）我的期望。
Thanks for writing to us and sharing your recent experience during your stay. I am overjoyed to read that you enjoyed your stay with us and that we could exceed your expectations with our service provided by our friendly and professional staffs especially Ms. Toey, Pond, and Gift. I am sure to recognize him for his fantastic efforts. I am truly humbled knowing that you will choose us again during your next visit to Bangkok. The team was happy to have served you and we look forward to welcoming you again for another great experience.
I am glad to hear that the overall experience met your expectation with 5 out of 5 stars. I have noted your satisfaction regards the convenient location, the majestic Royal Sports Club view, the huge varieties of breakfast and the humble staffs. Your kind words will be shared with the whole team. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you had.