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格卡納森林度假村(加德滿都)
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遭遇尼泊爾酒店(加德滿都)
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US$78
US$61
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費莎麗酒店(加德滿都)
US$64
US$38
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德瓦里卡酒店(加德滿都)
US$375
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米卡沙旅店(加德滿都)
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佛地酒店(加德滿都)(物超所值!)
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1 - 6 則評論,共 1,340
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2 週前評論

我們對這家五星級酒店的房間條件感到失望。白色的床頭板髒得很,地毯也很舊。在退房時,我們也很驚訝竟然每天都要收取互聯網費用。從积極的一面來看,自助餐的早餐很好,當有很多人同時吃飯的時候,廚房裡似乎沒有及時地重新上菜。行李寄存服務是一個巨大額外收穫,因為我們離開酒店后,我們進行了為期11天的徒步旅行。四周都很舒適,但不是五星級標準。

感謝 LindyloooEBC
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com.au 查看原文
MonikaScheiblauer,雅克和雪人酒店 的 General Manager,回應了這篇評論2 週前評論 已回應
Google 翻譯

Dear Valued Guest,

Thank you for taking the time to share your feedback in regards to your recent stay with us. We at the Hotel Yak & Yeti, always focus to give the best experience to our valued guests thus I certainly apologize for the fact that we have not met your expectations. All the comments of your feedback is noted and have been shared the same with the team in order to take corrective measures for improvement.

Allow us another opportunity where we could welcome you better and ensure your stay with us a memorable one.

Sincere Regards,
Monika Scheiblauer

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此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2018年7月16日 透過行動裝置

這家旅館曾是一座宮殿,環境很好。酒店員工都很友好,食物也很美味。房間很漂亮,有傳統的木結構。但房間看起來有點舊,稍微低於5星的標準。酒店地點很好,很靠近Thamel。

感謝 juribez
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.in 查看原文
MonikaScheiblauer,雅克和雪人酒店 的 General Manager,回應了這篇評論4 週前評論 已回應
Google 翻譯

Dear Valued Guest,

Thank you so much for taking the time to share your feedback in regards to your recent stay. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. The hotel might look a little tired as it is already 40 years old, but we are continuously doing our best to upkeep the hotel to its best.
Again, thank you for choosing our hotel. We look forward to welcome you back in your next visit.

Best Regards,
Monika Scheiblauer

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2018年7月3日

這是一個破舊的酒店,急需裝修。我能看出在以前它是非常輝煌的,但是那已經過去了。它已經過時了,而且我感覺這酒店不是很乾凈。如果我再來到這塊地方,我會選擇其他酒店。

感謝 stevewilhite
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
MonikaScheiblauer,雅克和雪人酒店 的 General Manager,回應了這篇評論2018年7月4日 已回應
Google 翻譯

Dear Mr. Steve,

Thank you for taking the time to share you feedback in regards to your stay with us. Your valuable comment is truly a concern to us. As you may know, Hotel Yak & Yeti is already 40 years old and we are doing our best to upkeep the standard of the hotel. We definitely have a future plan to renovate different areas and upgrade the facilities.
Please accept my sincere apology for the inconvenience that has caused during your stay. Allow us another opportunity to serve you better. We look forward to welcome you back and show that we are improving.

Best Regards,
Monika Scheiblauer

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2018年6月17日 透過行動裝置

房間完全不值這個價錢。我在印度和其他國家的很多五星酒店住過,不敢相信這個酒店的人覺得他們的房間是上等的。我換了三次房間,那時候已經是下午七點了,真的很糟糕。他們的服務很差,管理方法也只是看上去像是一家好酒店,但相信我這隻是他們欺騙性的外表。308房沒有沖廁所的水,446房又小又亂,336房又老又破舊。別來這家酒店,這家酒店真的只是房費虛高,它的房間和服務都很差。

感謝 506sagarj
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.in 查看原文
MonikaScheiblauer,雅克和雪人酒店 的 General Manager,回應了這篇評論2018年6月20日 已回應
Google 翻譯

Dear Mr. Sagar,

First of all thank you for sharing your feedback in regards to your recent stay with us. We would like to take this opportunity and to express our sincere apologies for the inconvenience and the disappointment you had to encounter during your stay with us. Your comments and feedback are truly a concern to us. It has always been our commitment to meet or where possible exceed guests' expectations and regrettably we have failed to do so in your visit.
This is completely unacceptable and have taken it seriously. I would like to assure you that all efforts will be made in order to meet your expectations and live upto our standards.
We hope you will give us the opportunity to host you again on your next trip to Nepal.

Best Regards,
Monika Scheiblauer

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2018年5月25日 透過行動裝置

雅克和雪人酒店以五星級酒店為榮。但實際上它非常老土,浴室、房間和大多數設施都是過時的。工作人員很好,但這是加德滿都最貴的酒店,有些地方不太合理。自助餐太少了,空調幾乎不起作用。浴室感覺像是幾十年前的風格。如果你想要真正的豪華,這個價格還不如去凱悅。或者住其他提供基礎設施和服務的酒店,價格比這裏划算得多。

感謝 Tym B
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
MonikaScheiblauer,雅克和雪人酒店 的 General Manager,回應了這篇評論2018年5月27日 已回應
Google 翻譯

Dear Valued Guest,

First of all thank you for sharing you feedback in regards to your recent stay with us. We would like to take this opportunity and to express our sincere apologies for the inconvenience and the disappointment you had to encounter during your stay. Your comments and feedback are truly a concern to us. It has always been our commitment to meet or where possible exceed guests' expectations and regrettably we have failed to do so in your visit.
We really apologize for the bathroom experience but I would like to inform you that we are renovating all the Deluxe rooms in a days to come. I would like to assure you that all efforts will be made in order to meet your expectations.
We hope you will give us the opportunity to host you again on your next trip to Nepal.

Best Regards,
Monika Scheiblauer

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2018年4月20日

我已經在這家酒店住過3次了。大堂、休息室、禮賓區和餐廳都非常好。裝飾非常美麗,維護良好,員工專業、友善且樂於助人。花園、泳池區和庭院都很漂亮。房間有點過時,但仍然非常好。床很舒適。房間和浴室很乾凈。如果你想要探索加德滿都,這家酒店的位置十分理想。如果你想在加德滿都中心找個地方住,我會推薦你來這裏。

1  感謝 Ed50_13
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
MonikaScheiblauer,雅克和雪人酒店 的 General Manager,回應了這篇評論2018年4月22日 已回應
Google 翻譯

Dear Valued Guest,

Thank you so much for taking the time to share your feedback in regards to your recent stay. We are glad that overall your experience was good with us. It is encouraging to read such wonderful comment and I shall share this with the team. Again, thank you for recommending our hotel with other travelers.

We look forward to welcoming you back to our hotel in the near future.

Best Regards,
Monika Scheiblauer

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