Thank you for the glowing review. The management and staff are thrilled with the comments you have given of our hotel. Reviews such as yours go a long way in motivating and encouraging our staff in their day to day duties.
Thank you once again for taking the time to review our resort and we look forward to welcoming you and the people you would have recommended to come and stay with us.
I hope this mail finds you well.
It is always a pleasure and indeed an honor to receive such a glowing review such as the one you have sent to us. We are happy you enjoyed your stay with us and the excellent service from the staff. We have taken note of the issue of the beds in the twin rooms and we will be working to implement your valuable feedback.
Thank you once again for taking the time to review your stay with us, and we look forward to your next visit where you can enjoy our excellent service once again.