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鄰近飯店
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1 - 6 則評論,共 189
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來,查看 查看英語原文
1週前

我在海邊的佩斯塔納卡薩布蘭卡酒店住了3個晚上,每一件事都令人稱道,安靜而乾淨的卧室。良好的服務質量,我建議未來的客人來卡薩布蘭卡的時候住在這裏。樓下的花園和遊泳池也很宜人。

與 Pestana Hotel Group 合作收集的評論
感謝 Eric T
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
Paulo G,佩斯塔納卡薩布蘭卡 的 General Manager,回應了這篇評論1週前 已回應
Google 翻譯

Dear Mr Eric,
Thank you very much for taking the time to share your valuable feedback with us.
We truly appreciate your opinion as this allows us to continually develop and improve our guest’s experience through our service.
Our team is always available to provide excellent service and we can see that we have met your expectations, thanks to your positive feedback.
We look forward to welcoming you back in the near future and on the next occasion I would like to personally welcome you to Pestana Casablanca.
Again, thank you for your positive feedback, which I have immediately shared with our team.
Best regards from a sunny Casablanca,

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來,查看 查看英語原文
4 週前評論 透過行動裝置

酒店乾淨,位置很好,但從設施和服務來說,缺少一些讓酒店脫穎而出的特點。照片看上去很迷人,但實際上很昏暗,泳池很小。酒店的管理上有點問題,因為沒有自己的停車場,但是如果你卸行李超過十分鐘,商場停車場的安保人員就會來驅趕你,酒店也沒有代客泊車的服務,停車場在地下5層,酒店入口的標誌不明,你很容易迷失方向,就像圖片里展示的那樣,只有一扇門上畫了酒店入口的標誌。

感謝 Faraj A
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
Paulo G,佩斯塔納卡薩布蘭卡 的 Directeur général,回應了這篇評論3 週前評論 已回應
Google 翻譯

Dear Mr Faraj A,
Thank you very much for taking the time to share your valuable feedback with us.
We truly appreciate your opinion as this allows us to continually develop and improve our guest’s experience through our service.
I am truly sorry to hear that this time we have not met your expectations and fell short of fulfilling your expectations as a guest.
Mr Faraj A, we would be incredibly grateful if you would give us another opportunity to change your opinion and to show you that your feedback has been heeded.
I really hope we have the pleasure of welcoming you back to the Pestana Casablanca in the near future, whereby we will be able to provide you with the highest level of service for which we are internationally known for!
Best regards,

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來,查看 查看英語原文
2018年8月1日

這個酒店有漂亮的海景,房間很乾凈、床很舒適、房間里也很安靜......空間很大。遊泳池很不錯,但是與酒店不相連,所以你必須走到酒店外面才能進去......並且如果有一個地方可以喝到水或者汽水就太好了......總體來說是個很不錯的酒店

與 Pestana Hotel Group 合作收集的評論
感謝 sparky455007
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
Paulo G,佩斯塔納卡薩布蘭卡 的 General Manager,回應了這篇評論2018年8月7日 已回應
Google 翻譯

Dear Mrs SPARKS,
Thank you very much for taking the time to share your valuable feedback with us.
We truly appreciate your opinion as this allows us to continually develop and improve our guest’s experience through our service.
Our team is always available to provide excellent service and we can see that we have met your expectations, thanks to your positive feedback.
We look forward to welcoming you back in the near future and on the next occasion I would like to personally welcome you to Pestana Casablanca.
Mrs SPARKS, again, thank you for your positive feedback, which I have immediately shared with our team.
Best regards from a sunny Casablanca,

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來,查看 查看英語原文
2018年7月13日

我和妻子在這住了4個晚上。這個地方很乾凈,也很安靜。如果你想参觀城市的主要景點,需要叫一輛出租車(價格必須提前協商)。距離酒店1公里以內有很棒的當地餐館。

與 Pestana Hotel Group 合作收集的評論
感謝 Codruta_12
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
Paulo G,佩斯塔納卡薩布蘭卡 的 General Manager,回應了這篇評論2018年7月14日 已回應
Google 翻譯

Dear Guest,

Thank you very much for taking the time to share your valuable feedback with us.

We truly appreciate your opinion as this allows us to continually develop and improve our guest’s experience through our service.

Our team is always available to provide excellent service and we can see that we have met your expectations, thanks to your positive feedback :)

We look forward to welcoming your wife and you back in the near future and on the next occasion I would like to personally welcome you to Pestana Casablanca.

Dear Guest, again, thank you for your positive feedback, which I have immediately shared with our team.

Best regards from a sunny Casablanca ;)

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來,查看 查看英語原文
2018年7月7日

加分項:這是在Ain Diab中心位置的極好的地方。房間很好,工作人員超級友好。減分項:食品和飲料(客房服務)非常不靠譜。至於性價比,我覺得對於我們受到的服務而言,錢花的太多了。

與 Pestana Hotel Group 合作收集的評論
感謝 adelmajhoud
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
Paulo G,佩斯塔納卡薩布蘭卡 的 General Manager,回應了這篇評論2018年7月10日 已回應
Google 翻譯

Dear Mr. Abdelmajhoud,

Thank you very much for taking the time to share your valuable feedback with us.

We truly appreciate your opinion as this allows us to continually develop and improve our guest’s experience through our service.

Our team is always available to provide excellent service and we can see that we have almost met your expectations, thanks to your positive feedback and besides the fact that our Room Service didn't met your needs. Please be sure that we are specifically improving this service and soon It will much better.

We look forward to welcoming you back in the near future and on the next occasion I would like to personally welcome you to Pestana Casablanca.

Mr. Abdelmajhoud, again, thank you for your positive feedback, which I have immediately shared with our team .

Best regards from a sunny Casablanca :)

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一位來自中國的 TripAdvisor 會員
2018年6月8日

此評論僅代表旅行者個人的主觀意見,並不代表TripAdvisor以及其合作夥伴的意見。原文語言為中文,源自www.tripadvisor.cn 查看原文
Paulo G,佩斯塔納卡薩布蘭卡 的 Directeur général,回應了這篇評論2018年6月11日 已回應
Google 翻譯

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