Thank you for letting us know how your stay was. We are pleased to learn our staff made a lasting impression on you by providing exceptional service whenever the opportunity presented itself. We hope to see you back again soon!
Dear Peter A,
Thank you for sharing this feedback with us. Though it is nice to know you valued our hotel’s incredible location, we regret your stay was not necessarily as relaxing as it could have been. It would be our pleasure to find a more quiet room for you the next time you travel to DC.
We are pleased to learn you thoroughly enjoyed your stay here at Grand Hyatt Washington thanks to our immaculate accommodations and top-notch service. Thank you very much for your review. We look forward to your next stay as well!
Dear John P,
Thank you for taking a moment to share your comments with us. We’re pleased to learn you thoroughly enjoyed every bit of your Grand Hyatt Washington experience! We would love to have you stay with us again sometime.
Dear Jean-Luc V,
Thank you for taking a moment to share these comments with us. It’s great to hear our hotel provided you with everything you needed for a comfortable, pleasant business trip. If you have any suggestions for us as to how we might create an even better experience for you next time, we’d love to hear from you at email@example.com. We invite you to stay with us again anytime!
Assistant Director of Operations
Thank you for sharing these comments with us. We are happy to hear our hotel had everything you needed for a convenient, comfortable stay in DC. One note we’d like to share is that while we no longer have a pool, we’ve recently renovated our fitness center, which is open 24 hours a day and features state-of-the-art equipment. We would love to have you stay with us again the next chance you get!
Steven J. Smith