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鄰近飯店
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1 - 6 則評論,共 1,396
評論翻譯: 此評論由 Tripadvisor 全球志願者翻譯而來。 查看英語原文
2019年8月21日的評論 透過行動裝置

這家酒店感覺像是蘇維埃時代遺留下來的產物。房間很小,空間狹小,非常陳舊,像是80年代的。很失望,不會再來,也不會推薦。它似乎很受機組人員的歡迎,大概是因為航空公司拿到的房價便宜。入口大堂和門廳看起來很舒適,房間非常乾淨,接待人員非常樂於助人。真可惜這些房間太過時了。事實上,酒店的標準損害了雷迪森酒店的品牌,我在以後預訂任何雷迪森酒店時都會三思而後行。我誤以為它們是高檔品牌。實際上只是三星級的。

感謝 MarcoLondon
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
Kalviske,雷迪森布魯酒店 的 Front Office Manager,回應了這篇評論已於 2019年11月5日 回應
Google 翻譯

Dear Guest,

Firstly, I would like to thank you for been guest of Radisson Blu Daugava Hotel and devoting the time to share your experience!

Thank you for letting us know, your feedback is very valuable, as it gives us a motivation to aim for even higher standards of hospitality excellence.

Your opinion, comfort, and overall experience are very important to us, I am very sorry for the inconveniences caused regarding room and unpleasant experience in our hotel. We are trying to improve our hotel constantly, thank you for drawing our attention to the things that ask special attention. Your feedback has been shared with the team, we will definitely look into it accordingly and I hope that you will notice some improvements during your next stay with us.

On behalf of our entire team, thank you for visiting us, we hope to have an opportunity to welcome you back very soon!

All the Best,
Kaiva Kalviske
Front Office Manager

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評論翻譯: 此評論由 Tripadvisor 全球志願者翻譯而來。 查看英語原文
2019年8月15日的評論

不幸的是,旅館在我們到達前两天取消了預訂。我們5個月前就訂了這個房間,最後不得不去另一家旅館,但那一天入住要比我們的預算多花500歐元。所以我們不得不在機場睡覺。旅館的工作人員剛告訴我,他們幫不了我。

感謝 tkraus617547
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.de 查看原文
Kalviske,雷迪森布魯酒店 的 Front Office Manager,回應了這篇評論已於 2019年11月5日 回應
Google 翻譯

Dear Guest,

Thank you for letting us know, your feedback is very valuable, as it gives us a motivation to aim for even higher standards of hospitality excellence.




Best regards,
Kaiva Kalviske
Front Office Manager
Radisson Blu Daugava Hotel

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
評論翻譯: 此評論由 Tripadvisor 全球志願者翻譯而來。 查看英語原文
2019年7月4日的評論

非常好的酒店,位置好,視野好。我們與吵鬧的鄰居之間有一些矛盾,但幸虧保安人員的專業介入,問題迅速而順利地解決了。我們在旅館里享受了健身房、遊泳池和桑拿。早餐也很棒。

感謝 Ewalds K
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
Kalviske,雷迪森布魯酒店 的 Assistant Front Office Manager,回應了這篇評論已於 2019年7月5日 回應
Google 翻譯

Dear Ewalds,

Firstly I would like to thank you for choosing Radisson Blu Daugava Hotel for your recent stay in Riga and devoting the time to share your experience!

I am happy to read that overall you enjoyed your stay with us and are happy with the services that our hotel is providing. However, I would like to apologize for unpleasant experience with noisy neighbors and in the same time very happy that everything was sold out on spot and we could meet your expectations about the standard quality of the service. Your feedback has been shared with the team and we will look into it accordingly, to make sure that this will not happen again.

On behalf of our entire staff, we hope to have an opportunity to host you again whenever you travels bring you back to Riga!

All the best,
Kaiva Kalviske

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此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
評論翻譯: 此評論由 Tripadvisor 全球志願者翻譯而來。 查看英語原文
2019年5月18日的評論 透過行動裝置

這裏位於里加老城區里超好的位置!有非常好的工作人員,酒店很乾凈,有漂亮的水療中心,早餐分年齡段有很不錯的選擇,水果有多種選擇。我一定會再次回來住的。

感謝 Shlomi1965
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
Kalviske,雷迪森布魯酒店 的 Assistant Front Office Manager,回應了這篇評論已於 2019年5月20日 回應
Google 翻譯

Dear Shlomi1965,

Greeting from Riga and thank you for choosing to stay with us in Radisson Blu Daugava hotel!

Let me take this opportunity to tell you how much your appreciative review means to us. We are so excited to hear that you enjoyed all of the services the hotel has to offered and had great attitude from our staff that overall you had a great BLU experience.
We are delighted that we managed to exceed your expectations and contributed to a nice and pleasant trip.

It was great to have you as our guest and we can't wait to hear from you again!

All the best,
Kaiva Kalviske
Assistant Front Office Manager

回報不適當的回應
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評論翻譯: 此評論由 Tripadvisor 全球志願者翻譯而來。 查看英語原文
2019年4月29日的評論

我是來這裏參加一個會議的。工作人員非常友好,樂於助人,但是房間很糟糕,地毯很臟,空調不能正常工作,當我早上洗澡的時候淋浴設施沒有熱水,SPA也關閉了沒有營業。然而,工作人員安排我可以進入一個免費的房間洗澡。但總的來說,不是一次愉快的經歷。

感謝 Rosan33
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.se 查看原文
Kalviske,雷迪森布魯酒店 的 Assistant Front Office Manager,回應了這篇評論已於 2019年4月30日 回應
Google 翻譯

Dear Rosan33,

Thank you for choosing Radisson Blu Daugava hotel and taking the time to give this review!
I am pleased to read that you have experienced professionalism and friendliness of our team members and our efforts pays off.

However, please accept our apologies for not quite meet your expectations regarding general conditions of the room, unappropriate temperature in the room and unpleasant experience and issue with shower use.
Your review gives us an opportunity to improve our service to make your next time in our hotel more pleasant. Please be informed that all information will be forwarded to the related departments for improvements.

Please contact me personally when you nest time are planning to come to Radisosn Blu Daugava hotel and we would like to compensate with room upgrade and other benefits due to previouse stay experience and will provide the service that you expected and should have received.

I hope that we will have a chance to welcome you back in Radisson Blu Daugava soon!

Best regards,
Kaiva Kalviske
Assistant Front Office Manager

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
評論翻譯: 此評論由 Tripadvisor 全球志願者翻譯而來。 查看英語原文
2019年2月7日的評論

我們在這家酒店住過幾次,住過不同種類的房間。我的建議是預訂一間商務間,因為它不會那麼舊。這家酒店需要維修,但那樣的話,房間可能就是其他的價格了。這是目前里加最便宜的雷迪森酒店。其他一切都符合雷迪森酒店的標準。額外的好處是可以看到老城區的美麗景色。

感謝 Guntis G
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
Kalviske,雷迪森布魯酒店 的 Front Office Manager,回應了這篇評論已於 2019年2月8日 回應
Google 翻譯

Dear Guntis,

Thank you very much for choosing Radisson Blu Daugava Hotel, Riga for your recent stay. We really appreciate your time to share your review.
Your feedback is extremely important to us and allows us to continually monitor and improve our services. All your mentions will be forwarded to related department for improvements.

On behalf of our entire staff here at Radisson Blu Daugava Hotel, Riga we thank you for choosing us for your visit and hope to welcome you again when your travels bring you back to the area!

Best regards,
Kaiva Kalviske
Assistant Front Office Manager

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
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