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顯示較少酒店很不錯。房間有點老舊。服務員不是很友好,服務很慢。食物一般般,沒什麼特別的。我住了一晚,還會考慮再入住的。
Thank you for taking the time to review your stay with us. We regret to see that your experience was not to your entire satisfaction and we would like to apologize for any inconvenience caused. Rest assured that your comments have been shared with our team in order to identify areas of improvement. We value you feedback and sincerely hope you give us another opportunity to show you that this is not usual for our hotel.
位置很棒,就在海灘。我女兒來這裏度假。我們度過一段愉快的時光。在離旅館步行的地方有好幾家餐館。這是一個輕鬆的假期。海灘區有一個池畔餐廳可以點餐喝飲料。價格很棒。
Thank you for your positive comments regarding your recent experience with us. We are happy to hear that you enjoyed our facilities and that you found great our beachfront location. We love hearing from happy guests like you and we look forward to your return.
員工熱情、友好,特別是保安員工Carlos Vargas。他總是竭盡全力地工作,提供周到的服務。對我們的需求立刻給予幫助,而且總是面帶微笑。客房員工也很熱情,總是滿足我們的需求。我們房間一共住了四人,他們總是確保我們有足夠的毛巾和咖啡。
Thank you very much for taking the time to share your positive experience. Rest assured that your comments have been shared with our team members; they truly appreciate hearing from satisfied guests like you. We value your patronage and look forward to serving you again soon!
這裏運營優秀。禮賓Nestor非常樂於幫忙。Georgina讓我的房間一塵不染。水療包含一個蒸汽房間和桑拿房,更衣室以及按摩師。我建議想要有無憂體驗的人來這裏。
Dear Matthew M.:
Thank you for taking the time to review our hotel. I appreciate your kind words about our Spa area. Thank you for recognizing Nestor and Georgina. Once again thank you for your feedback and we look forward to your next stay with us.
Regards!
這家酒店的泳池很漂亮,到海灘方便,房間很好。酒店最好的就是位置。開車到機場大概5分鐘,10分鐘到聖胡安老城,附近有很多餐廳。用優步打車到聖胡安轉轉很方便。這裏的海灘不是這篇區域最好的,但讓人很放鬆,感覺私密。非常適合商務和家庭旅行。
Thank your for taking the time to review your recent experience with us. We are happy to read that you found convenient our location and that you liked our facilities. Thank you for staying with us and we look forward to your return.
我們在洲際酒店待得很愉快。我確實待過更好的地方,但我們在這裏度過的三個月也很棒。這裏的設施運行良好。有些房間沒有地毯,有些牆面有點破裂,但這些並不會折損這家酒店的奢華風範。酒店的員工讓我在這裏的入住體驗很棒。Carlos Vargas應該成為年度最佳員工。他不僅是一個傑出的保安,他還告訴了我們很多酒店周邊的景點。我很喜歡和他聊天。不要因為颶風,就不敢來這裏旅遊。波多黎各歡迎你們,就像他們熱情歡迎我那樣。
Thank you for your great comments about our staff and our property. We are glad to read that you've had a great experience with us and that you enjoyed our service levels. We hope you will come back and visit us soon.