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顯示較少非常好的服務--不錯的房間,舒服,放鬆,且乾淨,還有美麗的海景。
庭園設計很不錯且漂亮。還有很好的電影DVD可以租借。
加熱的泳池也很不錯,就像在家裡一樣。
非常不錯的度假酒店。我們在這裏享受了10個晚上。
Dear tha0nguyen63,
Thank you very much for your kind words on Tripadvisor following your recent visit to the magical Alamanda Palm Cove.
At Alamanda our wonderful team treats each single guest as a family member making sure you are carefully looked after and you never forget your stay in our little slice of paradise.
We are all looking forward to welcoming you back again in the near future.
Warm regards,
Cedric Lootvoet
Guest Relations Manager
泳池好冷,唯一的常溫泳池很小,擠滿了小孩和他們的玩具,儘管看起來很可愛。花園很漂亮,靠近沙灘,但對老人家來說沒什麼好處,因為樓梯很陡,拎着東西很不方便。靠近停車區域的房間很吵,如果樓上的人使用浴室或廁所,也會有噪音。
Dear lulunelson,
Thank you very much for your constructive feedback on Tripadvisor following your recent visit to the beautiful Alamanda Palm Cove.
We are truly sorry your stay was not to your satisfaction.
It is thanks to feedback like yours that we can tackle issues that may impact our most valuable asset, our guests.
Providing the highest level of hospitality is our number one priority and once again, we sincerely apologise if we fell short of meeting your expectations.
Warm regards,
Cedric Lootvoet
Guest Relations Manager
酒店位置優越,位於主街安靜的盡頭,最棒的實際上是一個沙灘!可以輕鬆漫步到許多酒吧、餐廳,酒店內和酒店附近都有水療和按摩中心。工作人員超級棒...我們的套房有一點破舊/過時,但是其他各方面來說都是一次很棒的住宿!
Dear Curiosity 731651,
Thank you for taking the time to express your positive feedback following your recent visit to the magical Alamanda Palm Cove.
Yes our superb resort has the best location right on the beach in gorgeous Palm Cove and within walking distance from many restaurants and cafés.
Our very friendly team is here 24h making sure you enjoy the best personalised holiday.
We are all looking forward to welcoming you back again in the near future !
Warm regards,
Cedric Lootvoet
Guest Relations Manager
我已經有20多年沒有去過棕櫚灣了,所以當我們的朋友說那是他們婚禮的地方時,我們非常興奮!然而,我沒有意識到棕櫚灣是一個多麼美麗壯觀的地方,會覺得自己遠離了生活的煩惱。阿拉曼達是一個非常棒的酒店,位於熱帶雨林和海洋的交界處,水療設施非常好,餐廳的食物很好吃,菜單上可選擇的種類很多,服務周到,一定要吃熱帶泥蟹煎蛋卷,而且可以在吃飯的時候欣賞外面的海和山!絕對的5星級!
Dear 464andyh,
Thank you very much for your excellent feedback following your recent visit to the superb Alamanda Palm Cove.
Yes our resort is a stunning property away from the busy life right on the beach and with fantastic facilities.
We know it will not be long before you come back again !
Warm regards,
Cedric Lootvoet
Guest Relations Manager
為了離開雪梨冬季的天氣,我們在棕櫚灣度過了3個晚上,並在大堡礁做了一些浮潛。酒店的工作人員非常棒,樂於助人,非常周到。他們為我們預訂了去格林島的旅行,那個旅行太棒了。酒店的位置很棒,房間很大,有非常舒適的床和枕頭。很樂意再來,會花更多的時間享受酒店和海灘,一定會再來這裏住。很棒的團隊!
Dear Michelle L,
Thank you very much for taking the time to express your positive feedback following your recent visit to the gorgeous Alamanda Palm Cove.
The team and I were delighted welcoming you for 3 nights during your Sydney winter break.
We know it will not be long before you come back again !
Warm regards,
Cedric Lootvoet
Guest Relations Manager
超贊的酒店,工作人員專註於滿足客人的需求。位置優越,位於海灘邊,靠近所有的餐廳的咖啡館。房間很棒,還有三個泳池可供家庭及情侶使用,水療也很不錯。
Dear 529annel,
Thank you very much for your excellent feedback on Tripadvisor following your recent visit to the gorgeous Alamanda Palm Cove.
Guest satisfaction and premium location right on the beach are the perfect ingredients for a relaxing holiday !
We are all looking forward to welcoming you back again in the near future.
Warm regards,
Cedric Lootvoet
Guest Relations Manager