Hi There, jandals2
Thank you so much for this great feedback, I couldn't have said it better myself.
Our team is by far our biggest asset and I'm happy to hear they reached your expectations.
Yes, the hotel is currently outdated, but rest assured that we are working on the upgrade program.
Location second to none and breathtaking views with a great service, that is the Rydges Queenstown.
Have a great day.
Hi Jason, Jo and family.
Thank you so much for such a inspiring feedback.
I will be sure to pass your comments to Max, James, Kathy and the rest of our Front Desk team, I couldn't agree more with you, they are extremely professional and helpful, without a doubt assets to our business.
As you mentioned, we do have our little problems but we are definitely working on improving them.
I really glad that your entire family had a great experience while staying here with us.
I hope you are having a fantastic day.
Thank you again.
Thank you for sending your review.
I really appreciate you mentioning Murray's services, he is without a doubt a very big asset to our team we are very lucky to have him onboard.
We are currently working on an upgrade plan for this property, which we hope to have it completed soon.
Once again, Thank you so much for sending us your feedback.
I hope you have an amazing day.
Thank you so much for your taking the time to send us your feedback.
Since your trip to Queenstown, some improvements have already been made and there is a lot more to come.
Allow me to apologize for some of the housekeeping issues you had whilst staying with us, you can rest assure they have already been addressed.
I hope you give us the opportunity to welcome you back next time you are in Queenstown.
Have a great 2018.