Thanks for your great review. Our units are all modern and built to exceed the latest building standards and are warm and comfortable even in winter as you say.
Our goal is happy customers so pleased to hear you enjoyed your time with us
Glad you enjoyed your stay with us and hope to see you again in the future. And thanks for your kind wishes, it is always appreciated.
Thanks for your review on our property. Yes we are a smaller park and many enjoy that fact. It is a battle in the colder months keeping everything warm down in the south but both our bathrooms do have heaters on timers.
The lambs are keeping the mother sheep on their toes and they do a lot of bleating this time of the year. Great that you enjoyed that.
Thanks so much guys!! Glad you enjoyed your stay and lovely to meet you :)
The sort of review we never want to reply to as the person never even stayed.
There was a winter deal offer on the Top 10 Website with certain terms and conditions. Firstly the stay must be two nights or more and must be booked online. The customer only saw the 30% off part and was insistent he should get that for the one night.
Deals must be offered in a way that gives customers confidence in the integrity of the deal.
So the words "would not honour" are extremely misleading as is almost everything on this review.
It would seem this customer has decided that because he could not get what he wanted he would use this as an avenue to vent his feelings rather than use it as a means to place reviews that other customers can look and decide where to stay.
Fact. We are not 7 kms from the city.
Fact. We have a supermarket just over 1 km away.
Fact. We have several eating places within a 2 km radius.
Fact. We do honour all and any offers as per the terms and conditions of the offer.
Fact. This person did not stay at our park.
So all in all we are extremely disappointed in this review and the person who wrote it. Because he was adamant he should have something he wasnt entitled to he thinks its OK to be critical of everything which to me is unacceptable. Hopefully others reading this review will understand where I am coming from.
Always hard to respond to such a review when people are not specific about what they think is wrong. Our park is not old and has undergone a constant maintenance program. Most guests think our units are near new and our park facilities have been upgraded on a regular basis.
We are in the middle of the winter which can be quite dreary in the deep south.
We are sorry you never enjoyed your stay and that you never told us you felt unhappy about the price.