Dear Rachel C
We thank you for your stay and nice comments on Tripadvisor.
We have had some renovation including new carpet, new and bigger flat screen TV and some painting and we hope it did not inconvenience you too much during your stay.
We are pleased to hear that you liked all the in room amenities and also our team were able to assist you well during your stay.
Looking forward to welcoming you back in the future.
Dear Penelope F
Thank you very much for taking the time to give us your feedback regarding your recent stay with us.
We are really sorry that we were unable to help assist you well during your check in time and also your room did not have enough amenities for the number of guests staying.
We take your comments very seriously and please rest assured it will be reviewed among the team to ensure these basic guests needs are always met in the future.
A very heartfelt thank you for your recent review. I have shared with the team your wonderful comments and we are extremely pleased that you enjoyed everything so much. Thank you and we look forward to welcome you back in the future.Regards,
Thank you for choosing to stay with us. We are glad you enjoyed the apartment and its handy proximity to Te Papa. We would love to host you again for your next Wellington trip!
Thank you coming to stay and for your thoughts on your stay at atHome in Wellington and can quite assure you that all utensils and Kitchen equipment are thoroughly cleaned after previous guest have departed and am quite upset if this observation was the case on this occasion.
The combined washer dryer is only a smaller machine and fit for purpose for smaller, lighter washing loads, and cannot be overloaded, especially with heavier clothes, as jerseys and trousers and found that it was working OK but just too full on day of your use, and on that occasion we helped out by doing your washing in the Managers machines
Please, next time let us know of these matters are not to your and the atHome level and we will sort early so as to save any further frustrations
We look forward to welcoming you again soon