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1 - 6 則評論,共 334
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
1週前 透過行動裝置

我和我女朋友在棕櫚灣度假酒店的旅程讓人驚喜而且令人滿意。這是個漂亮而能讓人放鬆的地方。這兒的雞尾酒有很多選擇,員工們都很樂於幫助你。我們一定會再來的。

感謝 Alex W
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com.au 查看原文
2018年6月2日

雖然要轉渡輪來交通不便,但非常值得,沙灘的沙很白很細又乾淨,浪也不大,游泳與浮潛都非常的棒,房間外就是海灘.因為價格偏高,所以比較私人,偶爾還有小袋鼠在花園出沒,早餐還不錯,餐飲價格有點貴,但也沒有其他選擇.

  • 住宿日期:2017年7月,去過朋友旅行
    • 睡眠品質
    • 舒適度
    • 服務
感謝 Jenny m
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2018年5月18日 透過行動裝置

這真是天堂般的地方,酒店不大,工作人員都特別熱情隨和。自己動手做飯的理念非常適合我。10月10號我們又要回去入住了!我們是住的別墅,堪稱完美,可以一覽海灣的美景。要出去走走也特別方便,酒店在這方面的有非常合適完善的系統,可安排從棕櫚灣去到漢密爾頓島或者上岸到內陸,對我來說最有意思的是在島的一頭看日出,在另外一邊看日落。

感謝 Kurt R
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com.au 查看原文
Palm B,棕櫚灣渡假村 的 Owner,回應了這篇評論2018年5月19日 已回應
Google 翻譯

Thank you for your lovely review. We agree it is special to be able to see the sunrise and sunset on the easily accessible beaches on either side of the resort.

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此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2018年5月6日 透過行動裝置

這個度假村很漂亮,客房裝修得非常好,客房與客房之間是獨立的,從窗戶和陽台望出去視野極好,景色美得令人驚艷,泳池是個休閑放鬆的好地方......在燒烤區烹飪是個結識其他人的好機會,因為燒烤區是要自己動手烹飪的。最後,工作人員非常nice,很熱心。所有的一切也沒有說太奢華,所以這家酒店絕對值得打5顆星!

感謝 LaBrisque
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.fr 查看原文
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2018年3月23日

這裏真是個好地方啊!我們住的小屋就在沙灘上。對於我和我丈夫而言,房間很乾凈,是最好的選擇了。附近有很多娛樂項目,如浮潛、爬山、網球、皮划艇,還有一個很不錯的遊泳池。這個島在美食方面是跟您以往的經歷不一樣的——您需要自己準備食物,然後自己煮一日三餐。所以,如果您不喜歡做飯,這裏可能不適合您。我和我丈夫十分接受這種形式,也十分期待某個周末能再去放鬆一下!

1  感謝 akcrooks1
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.ca 查看原文
Palm B,棕櫚灣渡假村 的 Owner,回應了這篇評論2018年3月26日 已回應
Google 翻譯

Thank you for your review. We agree Palm Bay is a great place to relax.

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此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2018年3月6日 透過行動裝置

酒店非常昂貴,尤其是考慮到你得不到一丁點服務的情況下。工作人員不太好,如果你膽敢提一些小問題的話,他們還會變的很沖。這個島上沒有吃的東西,一周中某幾天,他們不會提供任何除了披薩之外的食物。他們不會打掃房間,也不會更換毛巾和沙灘巾。他們跟我們解釋,他們3/4天才打掃一次房間。。。!太髒了。這裏沒有娛樂活動,你甚至不能去海里遊泳因為“沒人看管海灘,可能會很危險”。泳池很臟,但是這是你唯一的選項,所以沒得選。

3  感謝 stephplayaa
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
Palm B,棕櫚灣渡假村 的 Owner,回應了這篇評論2018年3月13日 已回應
Google 翻譯

Dear Guest,

We are surprised at your review as your husband told us he enjoyed his stay with us.
After reading your review it appears you did not read the information sent to you when you made your booking.
This information clearly states that we are a self-catering resort and gives options for ordering food. We also have a small store with meat, fish, chicken, some fresh produce, eggs, cheese, yoghurt, cereals, snack foods, pasta, sauces, rice, tinned food etc.
The pizza kitchen is open from Wednesday to Sunday. We only recently implemented this facility as we wanted to give our guests another option if they didn't feel like cooking.
We are an eco-certified resort and therefore do not do daily linen changes however if a guest requests a change of towels in between we are more than happy to do this. You did request this during your stay but then changed your mind. You were also only here for two nights.
You also mentioned that there is no activity. Despite this comment, you went on a helicopter tour that we organised for you while you were here. We also offer kayaks, tennis court, fishing tackle and snorkelling gear. We have a media room, bush walks and there are seaplane and boat tours accessible from the resort. We also have a day spa, swimming pool and a fully licensed bar.
You can certainly swim and snorkel in the sea. During the stinger season (November to April) you are advised to wear the protective suits that are available at the resort. We do advise that you do not swim at the back beach on the southern side of the resort as only the tennis court is situated on this side therefore far fewer people frequent this side of the resort. The front beach has a beach pavilion and deck with sun loungers. We also have a beachfront bar that is generally open in the afternoons.
We are a 4.5-star resort. May I suggest, as it seems you desire five to six-star service, you might want to consider booking a luxury resort for your next holiday, although you will pay considerably more for this. A nearby resort on another island in the Whitsundays starts their room only rates at $1350 per night. You stayed in our suite for $395 per night.
We hope the next time you book a holiday that you read the website of the property and the information sent to you carefully so you understand what you are booking.


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