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1 - 6 則評論,共 1,309
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2 週前評論

花將近400刀一晚的住宿費,但你不得不自己拼沙發當床睡,連一張像樣的床都沒有。通往天井的玻璃門很難打開和關上,它容易卡在軌道上,你不得不用力把它打開,然後你的胳膊會撞到門上。廚房裡還有一張告示,說如果有任何剩菜,他們都要收取60美元的費用。工作人員非常友好,他們歸還了我們忘記留在房間的東西。這個島本身非常美麗,如果你在住宿沒被騙的話,它還值得一遊的。

感謝 Julie H
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com.au 查看原文
WhitsundayApartments,聖靈禮拜天假日公寓 的 Resort Manager,回應了這篇評論1週前 已回應
Google 翻譯

Julie H

Thank you for your review of the Whitsunday Apartments. Julie H, on our website and all other websites we are listed on we advise that our apartments are all one bedroom and will accommodate up to 5 persons with the following bedding configuration, king size bed and divan in the bedroom and 2 x divans in the lounge. You are correct in advising that HouseKeeping do not make up the divans in the lounge, as we find these are used during the day by guests as additional seating in the lounge area and then used as additional bedding at night, the choice on how and when these are used is up to our guests.

Julie H we did receive your maintenance note that you left on departure regarding the issue you had with the glass sliding door and trust, that since you did not advise on this issue during your stay, that it did not cause you too much inconvenience.

To the readers of TripAdvisor in all our apartments we have a small tent card in our kitchens that reads -
"Dear Guest - Your kitchen has been fully equipped for your convenience. On departure please ensure all kitchen utensils, crockery and cutlery are washed and placed away. Should you prefer Housekeeping to do this for you a charge of $60 will be added to your account." The choice is then up to our guests to either wash their own dirty plates, crockery, cutlery, pots and pans or, should our guests prefer our Housekeeping team to do this for them a charge of $60 is added to their account - the choice is up to our guests.

Julie H, on a positive note I was delighted that our team were able to meet your request and extend your stay with us by one night, without having to room move you.

Kind regards
John McFadden
Resort Manager

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此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
3 週前評論 透過行動裝置

這家酒店設施齊全而且還帶有一家小廚房,非常適合入住。酒店距離主要街道有些距離但是仍然位於市中心區域。從我們房間寬敞的陽台上能看到海景還有泳池的景色,我們這幾天一直在這裏和家人朋友一起欣賞美景!強烈推薦入住這家酒店,我們也會再回來入住的!而且酒店的前台服務人員會儘力為你提供服務而且一直面帶微笑,十分友善熱情。

感謝 aarondT2392DG
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com.au 查看原文
WhitsundayApartments,聖靈禮拜天假日公寓 的 Resort Manager,回應了這篇評論1週前 已回應
Google 翻譯

aarondT2392DG

Thank you very much for your 5 star review of the Whitsunday Apartments, Hamilton Island and for your recommendation to the readers of TripAdvisor!

My team and I were delighted to read that you had an amazing stay with us and we very much look forward to the opportunity of welcoming you back, as our guest, in the very near future!

Kind regards
John McFadden
Resort Manager

回報不適當的回應
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評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2018年12月1日的評論

2018年11月底在這裏度過了非常愉快的幾天。天氣很好,房間很大,很漂亮,床和傢具都很舒適。 附近的設施(如海灘,餐館等)都很不錯。

感謝 michaelbD98XH
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com.au 查看原文
WhitsundayApartments,聖靈禮拜天假日公寓 的 Resort Manager,回應了這篇評論已於 2018年12月5日 回應
Google 翻譯

michaelbD98XH

Thank you very much for your review of the Whitsunday Apartments, Hamilton Island, we greatly appreciate your feedback and look forward to the opportunity of welcoming you back, as our guest, in the near future!

Kind regards
John McFadden
Resort Manager

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2018年11月18日的評論

在哈密爾頓島簡直找不出還有比聖靈禮拜天假日公寓地理位置更好、性價比更高、服務更貼心的酒店了。酒店可以俯瞰貓眼海灘的美景,每15分鐘就有一班去島上其他地方的班車。我們更喜歡自行解決早午餐,這樣可以省下錢來好好吃晚餐,聖靈禮拜天假日公寓是理想之選。

1  感謝 Tony Y
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com.au 查看原文
WhitsundayApartments,聖靈禮拜天假日公寓 的 Resort Manager,回應了這篇評論已於 2018年11月19日 回應
Google 翻譯

Tony Y

Thank you very much for your 5 star review of the Whitsunday Apartments, Hamilton Island and for taking the time to share your thoughts and comments with the readers of TripAdvisor!

My team and I were delighted to read your review and we very much hope to have the opportunity of welcoming you back, as our guest, in the not too distant future!

Kind regards
John McFadden
Resort Manager

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2018年10月24日的評論 透過行動裝置

總的來說,這是一個很棒的住宿!優點:前台非常好的歡迎,美麗的遊泳池和水療中心,美麗的翻新過的和乾淨的公寓,超美的景色,很棒的清潔人員,2台電視有充足的有線頻道,充足的存儲空間,有二個水槽,超級方便。缺點:剛剛裝修過的樓層不太好,地板不是很耐用,在我們的公寓101層的東邊,我們的腳一直是黑色的,不管地板是否被清潔和吸塵過。也許需要一個深蒸汽清洗。沒有關於去機場的巴士的信息,幸運的是雖然我們錯過了我們應該趕上的那輛公交車,但我們遇到了一個開着越野車願意載我們的人。總的來說,這是美好的一天,絕對值得推薦。

感謝 Chrisemmalee
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com.au 查看原文
WhitsundayApartments,聖靈禮拜天假日公寓 的 Resort Manager,回應了這篇評論已於 2018年10月30日 回應
Google 翻譯

Chrisemmalee

Thank you for your review of the Whitsunday Apartments, Hamilton Island! I greatly appreciated your list of very positive comments!

I also take on board your comments on the issue you experienced with the cleanliness of the floors in your apartment and I have personally addressed this with our Executive Housekeeper. I have also addressed your comment on the the lack of information provided to you on transfers to the Airport with our Front Office Department and sincerely apologise to you for the lack of customer service you received.

Chrisemmalee, once again thank you for your review and we very much hope to have the opportunity of welcoming you back in the very near future!

Kind regards
John McFadden
Resort Manager

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2018年10月17日的評論 透過行動裝置

整體來說,這棟公寓景色很棒,令人嘆為觀止。 設備齊全的廚房和寬敞的休息室。 浴室一級棒,所以如果一切都好為什麼要給差評呢?E605房間的床可能是有史以來我睡過的最差的床。真的是就像睡在一袋土豆上。來這的人真的可以接受嗎?打掃房間的人整理床鋪的時候肯定也會有這種感覺。衛生方面,地板看起來沒有任何污垢。但仍然需要擦。 赤腳走出淋浴的時候,你的腳會比洗澡前更臟。 哎,有生之年還會再來的。

1  感謝 fredEssex
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
WhitsundayApartments,聖靈禮拜天假日公寓 的 Resort Manager,回應了這篇評論已於 2018年10月30日 回應
Google 翻譯

fredEssex

Firstly I must apologise for the issues you experienced in your room, I have personally addressed these with our Executive Housekeeper, as it is definitely not the standard we expect for our guests. On a positive note I was delighted to read you found the views breathtaking and thought that our refurbished bathrooms were 1st class!

Once again fredEssex, I apologise for the issues you experienced and look forward to the opportunity of hopefully welcoming you back, as our guest, in the future.

Kind regards
John McFadden
Resort Manager

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