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1 - 6 則評論,共 1,246
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2 週前評論 透過行動裝置

我們喜歡寬敞的、設備完善的公寓11樓房間,在那裡你不必攀爬山頂步道就可觀賞到島上最好的景色。遊泳池和靠近海灘的地方都與廣告所述相符。接駁車定期從度假地發出。我們發現為我們登記入住的接待員(在我們入住期間他還有幾次也在服務台)非常粗魯…相當嚴重(這裏就不點名了),你可是在一處度假勝地工作啊…建議你對在此工作表現得快樂些,試着為客戶提供一些服務,怎麼樣?這是我們在島上受到的最糟糕的服務,與之前描述的美好的入住體驗形成了鮮明的對比。

感謝 Lisa W
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
WhitsundayApartments,聖靈禮拜天假日公寓 的 Resort Manager,回應了這篇評論1週前 已回應
Google 翻譯

Lisa W

Thank you for taking the time to comment on your recent stay at the Whitsunday Apartments, Hamilton Island. I sincerely apologise for the lack of customer service you received from our front desk team member. My team here at the resort are all about providing wonderful holiday experiences, however it is obvious on this occasion we have failed to deliver on our customer service standards, and for this I once again apologise.

Lisa W, we do hope to have the opportunity of welcoming you back again in the future.

Kind regards
John McFadden
Resort Manager

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2018年6月23日

我們在聖靈禮拜天假日公寓度過了最好的時光。一定要利用免費的當地接駁交通Green&Blue線,可以讓乘客無成本地在漢密爾頓島穿梭遊玩。這裏所有的員工尤其是前台工作人員特別好,提供了很多當地出遊有用的信息和小貼士。

感謝 54Aussie
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com.au 查看原文
WhitsundayApartments,聖靈禮拜天假日公寓 的 Resort Manager,回應了這篇評論3 週前評論 已回應
Google 翻譯

54Aussie

Thank you very much for your review of the Whitsunday Apartments, Hamilton Island and for taking the time to share your thoughts and feedback with the TripAdvisor community. 54Aussie it was our pleasure to have hosted you during your recent stay and we look forward to the opportunity of welcoming you back, as our guest, in the very near future.

Kind regards
John McFadden
Resort Manager

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2018年6月11日 透過行動裝置

與其他地方相比,這裏公寓的價格比較便宜。我們通過郵件和這裏的員工溝通,會有巴士將你從機場接到公寓。接待處的員工很專業,房間很乾凈,裏面有各種必需品(包括茶和牛奶),我們預訂了可以看到花園的房間,但其實房間是面向大海的。房間視野極佳,特別是要欣賞日出的話。公寓距離租車的地方很近,距離旅行社代理處(靠近帆船餐廳)也很近,步行10分鐘,可以到達小艇船塢。這裡有綠色巴士可以載你去小艇船塢,藍色巴士可以載你環遊整個島嶼。這裏的缺點是:一些傢具比較過時,包括電視,公寓內沒有餐廳。

感謝 Vitieddie
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com.au 查看原文
WhitsundayApartments,聖靈禮拜天假日公寓 的 Resort Manager,回應了這篇評論2018年6月13日 已回應
Google 翻譯

Vitieddie

Thank you very much for your review of the Whitsunday Apartments, Hamilton Island! It was our pleasure to have hosted you during your recent stay and we look forward to the opportunity of welcoming you back in the near future!

Kind regards
John McFadden
Resort Manager

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2018年4月30日 透過行動裝置

從降落那一刻起我們就覺得很不錯了。公寓對我們所有人來說都很完美。我租了輛高爾夫球車,在機場取車,然後就可以到處去了,我們短暫的假期期間每天都出去。這是很棒的旅遊目的地,預算不需要很高,適合所有人,包括機票也不貴。這裏到處都是美食,玩樂,人們都很友好。對了,就算是退潮,沙灘也非常美。精力充沛的話,那一定要步行到山頂步道的頂點。差點忘了,記得要到一樹山上手拿香檳欣賞落日。

感謝 Marc W
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com.au 查看原文
WhitsundayApartments,聖靈禮拜天假日公寓 的 Resort Manager,回應了這篇評論2018年5月15日 已回應
Google 翻譯

Marc W

Thank you very much for your 5 star review of the Whitsunday Apartments, Hamilton Island, greatly appreciated!

A glass of Champagne, at One Tree Hill, at Sunset - it really doesn't get any better then that!

Marc W once again thank you for your review, and we look forward to the opportunity of welcoming you back, as our guest, in the very near future!

Kind regards
John McFadden
Resort Manager

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2018年4月22日 透過行動裝置

我在漢密爾頓島進行了一次精彩的旅行!公寓乾淨、方便、舒適。對於家庭或那些想要做飯和有更多空間的人來說,這是一個很好的選擇。可惜的是,他們在泳池和房間里都沒有提供垃圾回收設施,這降低了我的打分。作為一個在世界上如此美麗的地方的自助服務公寓,如果不好好保護環境很可能會在15年內失去其核心吸引力,我認為這很不好。對這個糟糕的方面非常失望,管理人員應該感到慚愧,因為他們正在逐漸毀滅世界上的一處奇迹,而這個世界奇迹正是他們賴以生存的!

感謝 Emma P
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
WhitsundayApartments,聖靈禮拜天假日公寓 的 Resort Manager,回應了這篇評論2018年5月13日 已回應
Google 翻譯

Emma P

Thank you for your comments, we agree with you the Whitsundays are a very special and unique part of the world and we should all play our part in protecting and caring for the environment. At the Whitsunday Apartments in all kitchens, we advise guests to keep glass bottles seperate, so that our staff can place into the recycling bins located on ground floor. Apart from the initiatives we have in place at the Apartments, Hamilton Island has a cutting edge self-managed recycling programme and facilities. Glass is crushed on the island and is then used by the Island’s garden’s department on garden beds and for drainage projects. Cardboard, plastic, paper, aluminium cans and steel cans are compacted and sold to Amcor in Brisbane while scrap steel, aluminium and copper are sold on the mainland. Clay-based building products are used as landfill at the Hamilton Island quarry. Green-waste and timber are ground to produce mulch.

To minimise silt run off into the surrounding waters and reef communities other initiatives such as silt and gross pollution traps on storm water drains and water course are being continually installed. Innovative building design, guidelines and regulation ensure soil disturbance is minimised, natural slopes are maintained and any silt or runoff which may otherwise enter the water is captured or contained.

Emma P these are but a few of the initiatives and programs that are in place to protect the natural environment of Hamilton Island and the Whitsundays.

Once again, we thank you for your review and we look forward to the opportunity of welcoming you back - as our guest - in the very near future.

Kind regards
John McFadden
Resort Manager

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