Thank you for fantastic feedback. Please know that you are always welcome to contact our friendly Reception team for assistance with any noise issues, I do apologise that this impacted your experience with us. I look forward to having you stay with us again so we can provide you with an exceptional weekend get away. - Joanna
Yay, this is what we want to hear. Thank you for the review. We are glad you found our spacious rooms great and that you were able to make some great family memories here at Oaks Lagoons. Please do feel welcome to come back and see us again! Thank you for staying.
Thank you for this review! Yes, Port Douglas is the perfect holiday destination with easy and exciting options to visit the Great Barrier Reef. Oaks Lagoons six pools do come in handy in the tropical north Queensland warmth and a self-contained swim out room is very convenient. Our BBQs are loved by our guests and we are glad you were able to enjoy the use of these facilities. We wish you all the best and hope you get the chance to visit us again!
Hi Sabrina, thanks so much for your review and we’re glad that you enjoyed your stay and the team helped make you stay with us special. We do have some renovation projects in the pipeline for the future; watch this space! Hopefully by the next time you visit you will be able to see the changes we have made.
Thanks Ms Schultz for your delightful review extolling the advantages of staying in one of our Plunge Pool Rooms. Whilst we don’t call them private since the rooms above do overlook the courtyard, the shade sails to offer some privacy by the pool. We hope you will get the opportunity to visit us again in the new year.
We are very happy to hear celebrating your 10th anniversary here at Oaks Lagoons was great! We do apologise you found the couch uncomfortable. Our resort is in the process of a furniture upgrade which will make the rooms that little more cozier for guests. So pleased you enjoyed the private plunge pool, it’s really nice to have a dip whenever you feel like it. Hope to have you come and stay with us again.