Thank you for taking the time to provide us with your feedback and I am so happy to hear you enjoyed your stay with us. Our central location to the main street of Port Douglas, the marina and famous 4 mile beach is one of our many draw cards and it is good to hear you enjoyed your holiday. The spa's on the balcony are also a great feature as all our rooms have these.
Thank you again for your kind words and we look forward to welcoming you back to Mantra Aqueous on Port in the near future.
Thank you for your kind words. It is always great to hear how much our guests enjoy their stay as we pride ourselves on having a great product, close to town and having the very best staff. We are in the final stages of planning a building make over which we forsee will be finalised by end of May all going well. This will give the property a whole new look and from there we can turn our eyes to our apartments.
Thank you again Joanne and I look forward to welcoming you back to Mantra Aqueous on Port again soon.
抵達的時候就讓人很驚喜，接待員非常周到，設施不錯。優點 - 舒適的床，舒服得淋浴，可愛的遊泳池和外部設施。缺點 - 電視遙控器報修了幾次都沒修好，機器上也沒法操作所以我們沒法看電視。按摩浴缸也是壞的 - 看起來還是很新的。這挺令人失望的，因為我們把水放滿了才發現浴缸是壞的！室溫設定在24度，所以浴室里太熱了。如果這些問題能解決，我會推薦這裏。
Thank you for taking the time to provide your feedback on your recent visit to Mantra Aqueous on Port. I was happy to hear that you found our staff to be extremely helpful and enjoyed the large apartments, comfortable beds and beautiful swimming pools. We pride ourselves on giving great service and having the best pools in Port douglas.
I am sorry to hear about the maintenance issues with your TV and spa in your apartment and am dissapointed to hear these were not rectified during your stay. This is most unusual as you mention earlier our staff are very helpdul however I will follow this up with reception and maintenance to ensure all future issues are addressed promptly.
Once again thank you Sally for your feedback and we look forward to welcoming you back in the near future.
Thank you for taking the time to provide us with your feedback from your recent visit to Mantra Aqueous on Port. I am glad to hear that you had a great stay with us and you enjoyed the central location and the fantastic swim out rooms we have.
The resort will be seeing an external make over next month to bring the property up to market standard and we will begin looking at the rooms some time later this year.
Thank you again Rosie and we look forward to welcoming you back in the near future.
Thank you for taking the time to provide your feedback on your recent stay at Mantra Aqueous on Port and I am so happ to hear you enjoyed everything.
Mantra Aqueous is ideally positioned just off the main st of Port Douglas within easy walking distance to all shops, cafes and restaurants as well as 4 mile beach and a 10 minute walk to the marina.
Thank you for your comments in regards to the shower cleanliness and rest assured we are in the process of removing all base silcone to clean and remove any mould build up over the coming weeks.
Once again thank you Ian and we look forward to welcoming you back to Mantra Aqueous on Port soon.
Thank you for your kind words. It is always great to hear from our return guests and I am very pleased to hear that we have continued to live up to our guests expectations. As you mention, the apartments are definitely the way to go with more space and full size kitchen, allowing our guests to find that home away from home.
As mentioned in previous responses, we are starting a building repaint in the coming months and once this is complete, we will begin looking at refurbishing the rooms themselves to ensure we continue to provide a great product for our guests.
Once again thank you Amy for your time and feedback and we look forward to seeing you again soon.