Thank you for your comments.
We were extremely sorry to learn that you were disappointed with the quality of our establishment and surroundings.
Our reception is open 24 hours a day and a receptionnist is always available to help you with any request you may have.
Concerning the cleaning frequency, the concept of our aparthotels is that if you stay for more than 3 nights, housekeeping duties are carried out once a week. This arrangement enables us to offer more competitive prices.
A chargeable à la carte housekeeping service is available, and reception is at your disposal to arrange this.
I do hope that we shall have the opportunity to welcome you again in one of our aparthotels, so that we can offer you a better experience next time.
Thank you for your message.
My team and I would like to apologize for any inconvenience caused.
I will send your comments right away to our Reception manager so that she can take the necessary measures to ensure that it does not happen again in future.
I hope to see you again very soon at Adagio La Défense Kléber.