I was very happy to note that you had another great stay with us. As you are a frequent guest of ours, we really must have made a positive impression on you since your first visit.
I hope to welcome you back again many times again in the future where myself and the team will endeavour to provide great service once more.
Many thanks for taking the time to complete a review of our hotel following your recent visit. I’m very pleased to note that you enjoyed your stay and in particular found our location ideal for your needs and our staff friendly and helpful. I have shared this feedback with the entire team to ensure that they remain motivated to provide this high level of service. I look forward to welcoming you back again in the near future. For our best rates, including free breakfast, please visit our website.
Dear Alan H
Thank you for taking the time to provide a review. I'm sorry about the mishap with your dinner reservation, however am pleased that it was resolved to your satisfaction. I am pleased that you enjoyed the views of Poole Harbour and indeed the breakfast food - they do seem to go well together!
I look forward to welcoming you back in the near future.
I am pleased to see that you enjoyed your stay and enjoyed the fantastic views from the restaurant.
I hope that we can welcome you back to the Hotel in the near future.
Thank you for taking the time to provide a review - It is great to read that you enjoyed your stay and that the Hotel team looked after you during your birthday.
Thank you for taking the time to provide a review. I am really pleased that you found the room clean and tidy and indeed the staff were very friendly and helpful. The Harbour view rooms do have some nice little touches on top of the great views so I am pleased that you enjoyed that as well.