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1 - 6 則評論,共 998
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2018年10月6日的評論

我們總是住在快捷假日酒店,但這是我們第一次住在快捷假日普爾酒店。我,我的另一半以及3歲的孫女在9月27日在這裏住了1晚。我們受到了熱情友好的歡迎,酒店員工向我們提供了所有關於酒店和當地設施的信息,還給了我們一張地圖。房間非常乾淨舒適,沙發床也收拾好了。碼頭有很多餐廳可選,離酒店大約10-15分鐘的步行距離。停車是6英鎊24小時,我知道有些評論說這樣的收費是昂貴的,但在我看來對於城市停車來說這樣的價格合理的。早餐很令人喜歡,有很多選擇,有熱的食物,穀類和水果等,以及果汁和熱飲。如果價格合理的話,我們一定會再次入住的。如果你想要一個舒適整潔的住處,我們強烈推薦這裏。

感謝 SharonNik
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
MgrPOOLE,快捷假日普爾酒店 的 Manager,回應了這篇評論2018年10月10日 已回應
Google 翻譯

Dear SharonNik,

Thank you for your kind feedback and score reflecting your recent stay at our hotel, your feedback is always appreciated and highly valued.
I am pleased to read you were straight away given a informative and friendly check in experience, I am also happy to see our location was to your convenience as this is something we are regularly complimented on.
Breakfast is complimentary with all reservations booked with us so I am delighted to see it was to your satisfaction.
In regards to the parking this is due to the facilities being privately owned hence the charge however I am happy to see this did not affect your overall stay with us and I look forward to welcoming you back in the near future.

Jack Davies
Guest Service Manager

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此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2018年9月1日的評論 透過行動裝置

我們在這裏住了兩個晚上,覺得物有所值,吃了一頓很好的早餐。員工很開心也很友好。停車的環境很好,但你得付錢。房間里可能因為小疏忽顯得有一點點小瑕疵。淋浴的瓷磚有一點發霉,WC沒有沖洗好,水槽堵住了需要三個人去疏通,操作人員有點生疏,弄傷了我的手。但總的來說,酒店的位置很好,如果我再來普爾的話,我還會再來住的。

感謝 john z m
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
IHGService,快捷假日普爾酒店 的 Guest Relations Manager,回應了這篇評論2018年9月16日 已回應
Google 翻譯


Hello john z m,

I welcome your thoughts and thank you for making us a part of your trip to Poole. As always, we wanted nothing more but to provide our guests the best we can give from the second they stepped through our doors. Reading your post, it made me smile that you were generally satisfied with what you had. It's great to know that you enjoyed the breakfast we served, our wonderful service, and the hotel atmosphere.

I hoped to have made it this way all-throughout, but I'm sorry parts of your experience had some downturns because you needed to press the lever more than once to get it to work and flush. I also regard your insights regarding the mold on the tiles. This is not the impression we'd like to leave you, john z m. I'm sorry that this stay didn't go as well as I have hoped it to be.

We continuously look for ways to make your experience memorable. Reviews such as this goes a long way in identifying areas where we can improve. Don't worry, I took the necessary steps to ensure our management gets to read your post and review these things that came up short.

Your stay may not have been the best picture to remember of us but I am positive to capture a better one as soon as you get back. Thank you for taking the time to let us know about your stay with us.

Best regards,

Frank A.
Case Manager
IHGService

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評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2018年8月11日的評論

這是一家典型的快捷酒店,很乾凈,很舒適,還提供很棒的量足的早餐。酒店裡有空調、裏面的服務人員都很友善。這是一家在我所住過的酒店當中,屬於比較昂貴的HIX酒店,可能是它位於南海岸吧。開車過去就比較累了。普爾那邊有許多有風的道路和環形交叉口。酒店就位於鎮中心的位置上,但是走人行道似乎不會直接通往這家酒店,因此我們得橫跨一個巴士站的前院,最後才到達這裏。令我覺得最不可思議的是,每晚得花£6作為停車費。這規定在酒店的網站上是沒有直接显示的,你必須在網站的停車標籤那裡點擊一下才能看到這消息。為過來這邊住的旅客看管車輛需要收取一些停車費我是能夠理解的,但是旅客在這邊住宿已經花了£100的話,我覺得應該得讓我們免費停車。除了這點之外,我還是挺推薦這家酒店的。

1  感謝 briwire
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
MgrPOOLE,快捷假日普爾酒店 的 Manager,回應了這篇評論2018年10月11日 已回應
Google 翻譯

Dear Briwire,

Thank you for your feedback reflecting your recent stay with us, your feedback is always highly valued.
I am pleased to read your stay with us was clean, comfortable and our complimentary breakfast was to your liking.
The pricing is based on occupancy the type of season we're in. Like many places, during summer this is the busiest time
and due to being located near popular destination like Sandbanks and Bournemouth beaches we are usually fully booked during this time.
In regards to the parking this is due to the facilities being privately owned hence the charge.
I look forward to welcoming you back in the near future.

Jack Davies
Guest Service Manager

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2018年6月19日的評論

這家店是我在這裏工作時覺得最方便、最舒適的地方。房間很乾凈,床很舒服。我的房間很安靜,所以睡得很好。漫長而忙碌的一天結束后,可以直接到隔壁的餐廳就餐,真是太好了。

感謝 JeanM2715
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2018年6月3日的評論

房間乾淨,但床下有點亂。 房間很熱,但有空調。 早餐很好。 到碼頭要走很長一段路,但位置距離公園和商店很近。 晚上很安靜。 工作人員愉快而友善。

感謝 jayneska
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
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