Dear Tomas G,
Greetings and many thanks for your review of our property.
First I would like to apologize for your less than optimal experience at our hotel.
Unfortunately your hotel , as most hotels in Oslo doesn't have air condition.
Norway most of the time is really cold, and this sommer, in special, temperatures are quite high, and we are doing our best to minimize the effects of this. One of our alternativs is offer a fan.
I am truly sorry that we didn't manage to deliver one to you.
I hope that you are open to give us another opportunity to show you the Clarion Collection Folketeateret experience.
I wish you a great summer ahead,
All the best,
Thank you for taking time to share your feedback with us.
I am sorry that your room category didn't attend your expectations. We have different rooms categories, if you need any information about the room size, amenities, categories just let the reception team know and we will do our best to find the best room category in order to meet your expectations.
Unfortunately as many hotels in Oslo, we don't have air conditioning,but we have some fans to borrow at reception. I am sorry that you didn't get a offer of this.
Thank you for sharing your comments, we take it very seriously and we will discuss this as a team at the hotel.
I hope that you give us another change to show the true Clarion Collection Folketeateret experience.
I wish you a good summer ahead.
Dear Ahmad A,
I personally can say that it's amazing having regular guests like you at your hotel.
Thank you very much for choosing us week after week.
We truly hope to keep seeing coming back to our hotel.
We wish you a great week ahead.
See you :)
Greetings and thank you so much for your kind review about Clarion Collection Folketeateret, especially after you had tested a lot of hotels in Oslo, and we are one of your favorites am really happy to read that you've been well taken care of as our guest.
We certainly hope to have the pleasure of welcoming you back soon.
All the best, Luana Urdalen
Thank you so much for taking the time to share your experience at Clarion Collection Folketeateret with us.
As you mentioned the hotel is very well located, which makes easy for, independent of your travel purpose to get to where you need to be.
Using bus, car, train, tram you find all this alternatives near to our hotel.
We are delighted to hear that you had such a great stay with us and hope that you will return to our hotel in the near future.
All the best,