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Dear ashleyfollenweider, thank you so much for your recent Trip Advisor review and for mentioning how great our staff was -Ana! We also appreciate you recognizing the efforts of our team to make your stay excellent!! We look forward to seeing you at NH Collection Porto Batalha again soon! Francisco Brito, General Manager.
Dear Runesyzygy, thank you for your review. My team and I really appreciate your feedback and we are glad you valued our instalation, location and the breakfast. My sincere apologies for not having reached your expectations regarding the surroundings of the hotel. We will carefully consider your feedback. Also, I would like to inform that we are taking action into better the area of the Hotel and helping the community so we can offer an even better location to all our guests. Looking forward to welcome you back at NH Collection Porto Batalha! Sincerely, Francisco Brito, General Manager.
Dear Paul, thank you for taking the time to share your excellent review. We are very pleased to read that you thoroughly enjoyed our overall services, and that our attentive and professional staff were able to offer you a memorable stay in Oporto! At NH Collection Porto Batalha we prime to offer extraordinary stays and to make our guests feel unique. It would be an absolute pleasure to welcome you back in our hotel in the near future. Kind Regards, Francisco Brito, General Manager.
Dear 545cf2015, thank you for taking your time to share your excellent review. We are very pleased to hear that we met your expectations and that you particularly valued our professional service and knowledgeable staff. We look forward to seeing you again soon! Francisco Brito, General Manager.
Dear Michael-Anna-Alisson, thank you for choosing our Hotel to celebrate such special date!! We are very pleased to hear that our team and overall services made you feel special in particularly Pedro from the reception and Pedro from the bar! Also, we are honored to read that you enjoyed your stay here so much that you would recommend NH Collection Porto Batalha to others – that is certainly the greatest compliment we can possibly receive. It will be our pleasure to welcome you back at NH Collection Porto Batalha on your next stay in Oporto! Kind Regards, Francisco Brito, General Manager.
Dear Mcgl, thank you so much for sharing your comments and your excellent rating with other users of Tripadvisor. We are glad to know that our rooms and services exeeded your expectations. NH Hotel Group primes to provide an extraordinary world with multiple shades of elegance, exclusive selection of unique hotels and exceptional locations. We will be happy to see you again on your next visit to Porto! Kindest regards, Francisco Brito, General Manager.
Dear Girish D, thank you so much for your comment, my team and I really appreciate your feedback and are glad you valued our team and our attentive service. My sincere apologies for not having reached your expectations regarding our restaurant. I will carefully consider your feedback and ensure that this incidents won’t happen again. Hope to have the opportunity to greet you personally on your future visits! Kind Regards, Francisco Brito, General Manager.