What a pleasure it is reading your feedback, many thanks for your kind words! We're happy to see that you have enjoyed your stay with us and that you liked the spa area as well as the complimentary minibar.
We were thrilled to have you over and are happy you felt the same. Should you be planning your next trip to Brussels, do not hesitate to contact me on firstname.lastname@example.org so I can follow up on your reservation personally. Have a great day in the meantime.
The Hotel. Brussels
Boulevard de Waterloo 38
Thank you for taking the time to share a review.
It is rewarding to know that you appreciated our strategic location and the unique views which it awards us.
We are however sorry that you were disturbed and regret that we had not been aware of this during your stay. Our reception team is always happy to find a quieter room for our light sleepers.
Thank you once more for your detailed comments; we are sure that your feedback will be very useful to future guests.
We hope to welcome you back on your next visit to Brussels.
Yvonne, Digital Experience Manager
Many thanks for having reviewed your stay. It's an absolute pleasure to see that you have enjoyed your visit. Our sincere apologies that you weren't able to enjoy our spa, but we do hope you come back to visit us again to experience not only the spa but also the beautiful view from our hammam.
In the hopes of welcoming you once again, we wish you a great day!
Dear R. Costa
Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us. We apologize with the issues you faced with the mini-bar. We will make sure to bring this point up with the housekeeping team so that we can avoid this type of situation in the future.
Also thank you for signalling the issue with the individual in the elevator, we will also inform reception about this issue so that they can be a little more vigilant.
See you soon again, we hope!
Yvonne @ The Hotel
Thank you very much for having reviewed your stay. It is a real pleasure to see you've enjoyed your stay with us. See you soon again, we hope!
經濟型酒店, 基本的沒有提供, 要自備。但幸好房間算整漯, 床很大, 樓下還有地方比客人休息, 服務員很好, 給予我們熱水弄杯面
Many thanks for having reviewed your stay, we're happy to see that you have enjoyed the room and our staff. It's unfortunate however that you didn't find our in-room amenities, we have a various set of toiletries and a complimentary mini bar. A pity you didn't notice them, but maybe you can have a look during your next stay.
Have a great day!