我們在這家酒店住了四晚。 工作人員非常好，樂於助人。 房間很乾凈，它擁有我們需要的一切，包括空調（這是非常棒的，因為它使得佛羅倫薩變的溫暖）。 它靠近中心，但在一條安靜的街道，這樣更完美。如果我再來佛羅倫薩，肯定會再住在這裏。
This message is not for Mrs May but to all the other customers that will choose our Hotel.
Mrs May did not write that her friend was connected with the Hotel WI FI, her I Pad, is true, couldn't get the line. I'm not technician I only can reboot the connection but I do not know what else to do; in any case all the other people where using the Hotel WI FI.
I spoke few time with Mrs May and I never was rude, is not my attitude, simply she did not understand. Imagine to speak with a person that do not want to listen to you ... you just waste your time, give it up.