Thank you to have spent your time to write this review.
To avoid misleading any future guests I would like to amend part of what you wrongly stated.
You have booked our "one and only" smallest / most convenient room which as per room description it is 16sqm overlooking onto our courtyard with no terrace and no sea views, upon confirmation we always review the room description and promote any possible upgrade at cost if available.
When you had booked most of our typology of rooms were available You refused the upgrade.
Being a converted villa, the small kitchen of our Boutique Hotel is located in the heart of the property next to the reception, hall and astonishing terrace (almost next to everything). There we prepare our delicious breakfast and cook evening meals for our in-house guests (12 tables)… between 8pm and 10.30pm.
Upon arrival you were not happy with your original room as you said that it was close to the kitchen… , you preferred the adjacent room a 28sqm Junior suite that “fortunately” was still available and you have upgraded to it at cost.
We are popular on the web because we take care of details and not the contrary, rooms are well described the pictures are there, plus over 2000 people have reviewed us.
I am sorry but I must say that your description of the property is tendentious.
thank you for your wonderful review.
In 1990 the Quartucci’s opened Villa Ducale with an ambition to create a boutique hotel that
captured the very best of Taormina and Sicily. The plan was to deliver a service
experience equal to the very best hotels in Italy.
Our purpose has not diminished
over the intervening years, this winter we spent time completely renovating our
rooms to deliver warm bright spaces with Italian design.
We are glad you liked what you saw.
See you soon
Taormina's Boutique Hotel
Thank you for your wonderful review.
The Quartucci’s (the owners) started at Villa Ducale back in the 90's with an ambition to create a boutique hotel that captured the very best of Taormina and Sicily, nowadays they have created a new brand QRA properties and the plan is to deliver a service experience comparable to the very best hotels in the world.
Our restaurants all equally use only fresh local products and no processed food, each chef will have an individual style and selection so you have the opportunity to try a totally different menu in each Hotel with the same standard of service and quality.
See you soon ☺
Thank you very much for your wonderful review, it was nice meeting you too.
The Chefs Lino and the two Santinas are a great team, they use only local fresh products, no processed food... then our terrace with astonishing views and Etna in front an added gift, surely an experience not to be missed which is exclusive to our guests :-)
Hotel Villa Ducale Taormina's Boutique Hotel
We are already missing you :-(
Thank you for your wonderful review we all enjoyed your company and conversations.
If the winter feels too long come back in next year, Anna's signature cocktails and Etna will be waiting for you.......