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1 - 6 則評論,共 1,882
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2018年6月6日

酒店位於卡塔尼亞的一個好地段,附近什麼都有。屋頂有供應早餐,很不錯。房間漂亮,現代化,很乾凈。工作人員很忙,但很有禮貌。會再來這裏,但也會試試其他酒店。

感謝 Victor C
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
UNAHotelPalace,烏納皇宮酒店 的 Guest Relations Manager,回應了這篇評論2018年6月7日 已回應
Google 翻譯

Dear Mr. Victor C,
thank you very much for sharing your pleasant stay experience with us and the other travellers on TripAdvisor, that like you can choose UNA Hotel Palace too for the convenient central location, experiencing the movida and city life of Catania and at the same time enjoy absolute relax in our elegant decorated property, with the breath-taking location of the Etnea Roof, where all our guests, like you, can spend delicious and unforgettable moments, also during the special and additional Etnea Roof breakfast, made up of typical sweet and savoury delights prepared at the moment by our chefs, to let you taste the freshness and exquisite taste of Sicily.

Hoping then to welcome you in our hotel and beautiful city soon again, in the meantime, we also invite you to visit the other Italian design hotels of our group, as well centrally located and with strategic positions, to discover the most enchanting places in Italy.

Very best regards,
Rita Monfrini


Guest Relation
UNA Hotel Palace

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2018年5月18日

位於卡塔尼亞的中心位置。房間很乾凈,早餐美味(尤其是血紅的橙汁)。我們那個房間是個兩層樓房間。客廳和一個浴室在一層,卧室、壁櫥,還有另一個浴室在樓上。一開始我們覺得很好,但是經過幾天上上下下樓梯(尤其是在晚上喝了幾杯酒之後),這就很麻煩。我們一起旅行的朋友住了一間單人房(行政套房)。我們最初以為它很小,但當我們看到普通房間……相當的小!總之,位置很好,大堂工作人員不錯。

3  感謝 Emptynesters09
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
UNAHotelPalace,烏納皇宮酒店 的 Responsabile reception,回應了這篇評論2018年5月19日 已回應
Google 翻譯

Dear Emptynesters09,
first of all thank you for sharing your opinion with the TripAdvisor travellers'community and thank you for congratulations to the staff and the location.
We are really happy your stay was satisfying and that you have appreciated our breakfast, which represents and offers typical sicilian products like the fresh red oranges you can easly squeeze on your own.
The room assigned you was a free upgraded Suite, very spacious and bright with the view over the main road, Via Etnea. Stairs which only characterize the Suite rooms, are also a particular of design but we take note of your preference and for your, we hope, future stay we will be ready to give you an one-floor room.
Best Regards, Marta Santomauro Front Office Manager

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2017年11月25日 透過行動裝置

酒店的位置很好,房間乾淨舒適,早餐很好,但選擇不多。工作人員樂於助人。如果你在卡塔尼亞,這是一個不錯的選擇,城市本身相當乏味。

1  感謝 yobar41
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
UNAHotelPalace,烏納皇宮酒店 的 Guest Relations Manager,回應了這篇評論2017年11月27日 已回應
Google 翻譯

Dear Sir / Madame,
thank you for sharing your opinion in TripAdvisor allowing us to monitor the quality of our services close to our guests' desires.

We also appreciate your liking for your room comfort and cleanness and as well our team helpfulness and our hotel location in the down town where there is a concentration of Baroque properties and historical ruins and monuments, evoking the grandeur of the Greeks and Romans' world, reviving in the modern city life, as the area is characterized by the presence of pubs, clubs, locals with folk, pop and jazz music, museums, galleries and concerts and in these days too, the preparations for Christmas' time.

During your next longer stay here you will enjoy more and more Catania and other Sicilian destinations and especially in summertime the Mediterranean colours are even brighter and in the meanwhile, we also invite you to visit the other hotels of our group centrally and strategically located in the most important Italian cities and tourist sites.

Warmest regards from Sicily!
Rita Monfrini

Guest Relation
UNA Hotel Palace










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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2017年11月18日 透過行動裝置

在卡塔尼亞的主要街道中間的一個很好的位置,Sicilia。非常乾淨,小而舒適的房間。適量的早餐,不過量。靠近當地市場,商店,餐館,公園,大學和主要教堂。在卡塔尼亞住幾天一個很好的選擇。

1  感謝 Guy L
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.il 查看原文
UNAHotelPalace,烏納皇宮酒店 的 Guest Relations Manager,回應了這篇評論2017年11月20日 已回應
Google 翻譯

Dear Sir,
we would like to thank you for providing you too your feedback on TripAdvisor about your stay here, which allows us to monitor our services and improve to make them closer and closer to our guests’ expectations.

We are pleased to read that you recommend our hotel as a good choice also to enjoy the best in Catania and coming back here, we are glad to confirm you that our property has lso other bigger rooms and then, if your preference is for a room more than the 20 mq of the classic, we can propose our upgrade formula getting higherrooms categories, such as Superiors, Executives, including also unlimited WiFi and free minibar.
Concerning our continental buffet breakfast, we are sorry to read your perception, as made up of variety of fresh products, cornets with chocolate, cream and marmalade, season fruit and syrup one, flakes, yogurts, cakes, pastries like panzerotti, milk, coffee Italian expresso and the American one, tea, butter, jams, melba toast, sliced bread, bacon, ham, cheese, würstel, eggs, tomatoes, local bread etc... Moreover, for our guests, who prefer also tasting the Sicilian delights, such as, cannoli with ricotta cheese filling, arancini, i.e. fried rice balls with meat sauce or cuttlefish ink, typical almond sweets, parmigiana, caponatina, and other typical delicacies prepared by our chef and served at the panoramic traerrace too, there is our Etnea Roof breakfast, just with a little supplement of 12.00€ per person. Your seneses will be enechanted nad delighted with the amazing view and the delicioness of the food.

We hope then, we will have the great pleasure too host you here soon again and in the meantime, we also invite you to visit the other hotels of our Italian group.

Best regards,
Rita Monfrini


Guest Relation
UNA Hotel Palace

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2017年10月12日 透過行動裝置

如果你在找靠近機場的酒店,這家就滿足需求。房間舒適,早餐服務優秀,代客泊車價格合理。在卡塔尼亞,這是很棒的基地,可以去遊覽和探索,步行就能到主要景點和不錯的餐館。從屋頂露台可以看到埃特納火山(Mount Etna),景色很贊,也是個喝餐前飲品的好地方。

1  感謝 beachlife21
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
UNAHotelPalace,烏納皇宮酒店 的 Guest Relations Manager,回應了這篇評論2017年10月13日 已回應
Google 翻譯

Dear Sir,
on behalf of the UNA Hotel Palace, we thank you for your positive feedback and your precious advice to the other TripAdvisor's travellers.

We are very pleased to read that we were able to convince you of our services. Every guest is for us special and we do our best to make you feel very welcomed, cared for and valued. We have at heart to provide you a memorable travel experience and we are happy to know that we succeeded in doing it. Our hospitality is based on letting you experience the Italian excellences for #territory #food #culture that you can greatly enjoy staying in our city centre located design hotel.

We hope we will host you a soon here again and also in the other UNA & Atahotels, always, as our appreciated guests.

Very best regards,

Rita Monfrini

Guest Relation
UNA Hotel Palace

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