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貝斯特韋斯特行政套房酒店
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1 - 6 則評論,共 776
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過2017年11月27日 透過行動裝置

周末在這家酒店住了兩個晚上。優點:服務很棒,員工不辭辛苦地幫我們打印體育賽事的票,還在電話上和出租車司機溝通,幫助提供最佳線路。我們到的比較早,但員工依然很熱情,給我們提供了咖啡,提前幫我們辦理了入住登記手續,很棒!!!缺點:選擇這家酒店部分原因是因為他們的設施。但是,按摩浴缸在周六就停止使用,周日停止使用一天!房頂也不讓去。這讓我們很失望,因為我們就是衝著這些優勢去的。總之,優點大於缺點。強烈推薦這家酒店,下次可能還會再去。對了,咖啡也非常好!

1  感謝 Jared B
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
Gen M,貝斯特韋斯特行政套房酒店 的 Responsabile relazioni pubbliche,回應了這篇評論2017年12月15日 已回應
Google 翻譯


Dear Jared,

Your words makes us very happy. We want to thank you for sharing Your opinion about us here on Trip Advisor.

Our main goal is to make every guest happy about his staying with us. Helping you with every needs that could makes You feel like at home.

The rooftop is not accessible during the winter for safety reasons. About the wellness area after your review we are considering some amendment to the opening hours for the future.

Looking forward to welcome You again in the future.
Best Regards,
The Executive team.

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過2017年10月30日

這家酒店不是位於一個很好的地區,我們到達時,被告知這裏沒有餐廳,而且因為是周日,沒有太多店開門。 接待區等非常現代,但房間是不協調的。 加上房間是一個很好的大小。 只有一名工作人員,因此她不得不做所有事情,無論如何,她特別的樂於助人,很友好,是這酒店最好的一點。 19E停在一個非常暗的地下停車場。 早餐很糟糕,雞蛋凝結的,不知道放在那裡多久了。

1  感謝 BristolUKBristol
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
Gen M,貝斯特韋斯特行政套房酒店 的 Responsabile relazioni pubbliche,回應了這篇評論2017年11月14日 已回應
Google 翻譯

Dear Guest,

First of all, we would like to thank you for sharing Your feedback with us as this will be a great opportunity to improve ourselves and give a better experience on your next stay with us.

Unfortunately our hotel don’t have a restaurant available. Anyway in the neighborhood is possible to find many places that proposes Italian but also typical Piedmont cuisine as well as international ones. At the reception We always provide information about all these restaurants with a specific map.
Our breakfast buffet propose a wide chose of cakes, pancakes, fresh fruit, salty food, milk, coffee and eggs. The freshness of all our food is daily guarantee and we are really sorry that You had problem with this.
We are sure that if You would communicate this to the breakfast staff it would be resolved instantly. We really hope to welcoming You again in the future in order to have a second chance to surprise You.

Best Regards,
The Executive Hotel Team.

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過2017年10月27日

超現代化的大堂,超愛那裡…早餐餐廳也非常漂亮。有酒店員工熱情的幫助早餐更顯美味!!前台也是,非常非常專業和樂於助人,尤其是Elisabetta,Claudio,Riccardo還有其他人也是一樣!!!超大的房間也都被打掃衛生的員工收拾的很乾凈。謝謝大家!!

2  感謝 Tony77769
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
Gen M,貝斯特韋斯特行政套房酒店 的 Responsabile relazioni con la clientela,回應了這篇評論2017年10月30日 已回應
Google 翻譯

Dear Guest,

we would like to thank You for the beautiful comment: our Staff is always at Your disposal for giving You informations about our city and to help You throughout Your stay with useful advices and informations about what to visit and where to eat in the city of Turin.
We appreciate that You loved so much our hotel design and style: since one of our goals is to make You feel comfortable as You were home, the entire structure has been recently renovated with modern furniture and pieces of art all over the building.
Moreover, thank You for mentioning our super Breakfast buffet! Lovely fresh fruit, a good choice of cakes, pancakes, a salty variety of food and a great coffee are really important to start the day.
The whole Team looks forward to having the opportunity of welcoming You back for another stay in the near future.

Best Regards,

The Executive Hotel Team

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過2017年9月5日 透過行動裝置

當你入住你的房間時,它清新,乾淨,寬敞,設備齊全,你知道你會很舒服,睡個好覺。很棒的酒店,很棒的員工。我們沒有停下來吃早飯,因為我們得早點上路。我們確實走進了都靈市中心,雖然這不是最漂亮的路,但並沒有危及到它。

感謝 Warrington_UKVicky
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
Gen M,貝斯特韋斯特行政套房酒店 的 Responsabile relazioni con la clientela,回應了這篇評論2017年9月8日 已回應
Google 翻譯

Dear Guests,

Your great feedback left us all really pleased: it is our goal to know that You had a good night sleep in our comfortable rooms and, more than everything, to make You feel like home.
It will be a pleasure to offer You another incredible stay next time in the near future, and we also hope that You will have the possibility to try our super breakfast buffet.
Lovely fresh fruits, a good choice of cakes, pancakes, a salty variety of food and a great coffee, are just a small part of what we have to offer to our Guests for a perfect full American and continental buffet breakfast.

The whole team look forward to welcoming You back and that You will give us another chance to surprise You next time.

The Executive Hotel Team

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過2017年8月2日

真的很享受在這家酒店的居住體驗。酒店去市中心只需要走20分鐘就到了,員工總是給我們提供幫助。酒店的泳池很小,但是我們每天下午在這裏都不錯。酒店的食物選擇很多,尤其是在早上的時候,這裏的一切都是很棒的,還想再來這裏住。

感謝 ReeBee86
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
Gen M,貝斯特韋斯特行政套房酒店 的 Responsabile relazioni con la clientela,回應了這篇評論2017年8月8日 已回應
Google 翻譯

Dear Guests,

our Staff is always at Your disposal for giving You informations about our city. We are pleased that You appreciated it and find it useful.
Moreover we thank You for Your kind words of appreciation for the wide selection of our breakfast buffet and for having enjoyed our rooftop Jacuzzi, really useful to chill out on our terrace during the hot summer.

We look forward to welcoming You again in the near future, maybe in the autumnal days when You can also try our Wellness area, perfect for enjoying a moment of pure relax in good company.

Best Regards,

The Executive Hotel Team

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過2017年7月18日 透過行動裝置

當我們在入住前一個小時到達時,工作人員非常樂於助人,給我們提供很多選擇,讓我們在等待房間準備就緒時能做些什麼。房間唯一的問題是空調似乎沒有連接到控制面板,而且房間也不能降溫!這家旅館的最大好處是5歐元的自助早餐。無疑是我在歐洲吃過的最好的早餐之一!

1  感謝 Baker_Bowie
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com.au 查看原文
Gen M,貝斯特韋斯特行政套房酒店 的 Responsabile relazioni con la clientela,回應了這篇評論2017年7月22日 已回應
Google 翻譯

Dear Guests,

It is a pleasure to read Your comment and knowing that You appreciated the positive attitude of the Staff and our friendly service.
In the specific we are sorry that You verified some problem with the AC temperature setting. We are pleased to inform You that our Guests can manage the temperature directly by the thermostat located in each room. However, the Reception Team is always at Guest’s disposal in order to fix the preferred temperature.
Moreover, thank You for mentioning our super Breakfast buffet! Lovely fresh fruit, a good choice of cakes, pancakes, a salty variety of food and a great coffee are really important to start the day.
We hope that You’ll give us a second chance to have the opportunity to welcome You back at our hotel and offer You another unforgettable experience.

Best Regards,

The Executive Hotel Team

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