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洛夫列酒店(羅馬)
US$123
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優等證書
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US$196
Agoda.com
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US$118
US$88
Agoda.com
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多米蒂酒店(羅馬)(物超所值!)
US$52
US$41
Trip.com
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歐洲之星永恒羅馬酒店(羅馬)(物超所值!)
US$94
Eurostars Hotels
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最佳西方總統飯店(羅馬)(物超所值!)
US$111
US$95
Agoda.com
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羅馬伊曲酒店(羅馬)
US$145
Agoda.com
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US$438
US$420
Agoda.com
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阿特米德酒店(羅馬)
US$265
Expedia
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1 - 6 則評論,共 1,970
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
1週前 透過行動裝置

酒店很乾凈,房間很寬敞,員工友善,樂於助人。酒店餐廳的品質低於一般水平,我不建議大家來這裏就餐,這裏的食物很普通,而且定價過高,我建議大家外出就餐。從酒店出發,花半個小時可以到達許願池,步行25分鐘,可以到達古羅馬競技場。這裏距離梵蒂岡有點遠,需要乘坐出租車前往,但我建議大家不要在酒店前面的街上打車,那樣花費會少一些。我們犯了個錯誤,在酒店前面搭乘了一輛出租車,花了32歐元,事實上,當我們乘出租車回酒店時,才花了22歐元。

1  感謝 aysheeee
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com.au 查看原文
Management_Roscioli,尤尼沃索最佳西方飯店 的 Responsabile relazioni con la clientela,回應了這篇評論1週前 已回應
Google 翻譯

Dear aysheeee,

Thank you for choosing Best Western Plus Hotel Universo, and for sharing with us your experience.
We are really happy to know you enjoyed your stay in our hotel!
We certainly are very well located, as you can reach all Rome's attractions thanks to several buses and to the subway, both few steps from our property.
We look forward to seeing you again soon! Take a look at our official website for promos that you might be interested in.
With our warmest regards,

Roberta
Guest Relations
BW Plus Hotel Universo
Roscioli Hotels Group – Rome

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
1週前 透過行動裝置

這家酒店的位置很好,距離主要的景點都是步行距離或者很短的乘坐出租車的距離。酒店的房間很乾凈,很舒適,功能很多。和大部分的歐洲酒店相比,房間更大。酒店提供的手機真的很有用,因為在這裏AT&T的信號真的太差了。所以無論是航行還是去景點我們都在使用酒店提供的手機。但是總的來說,這裏的服務還是很好的。前台會幫忙推薦很好的餐廳,價格也不錯。還按照需要幫你叫的士。他們提供了很多幫助。我推薦這家酒店。

感謝 Tunie Z
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
Management_Roscioli,尤尼沃索最佳西方飯店 的 Responsabile relazioni con la clientela,回應了這篇評論1週前 已回應
Google 翻譯

Dear Tunie Z,

Thank you for your wonderful comment!
We really appreciate your kind words regarding our property, as well as our Team: it’s always a great satisfaction to know that you had a great and comfortable stay with us!
Enjoying also our hotel location, well linked with all the public transports and to the most important touristic attractions which, together with our Manet cellphone service, represent a perfect match to visit this amazing city!
We really hope to have you soon and again as our guests!
Best regards,

Roberta
Guest Relations
BW Plus Hotel Universo
Roscioli Hotels Group – Rome

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2018年6月1日

這間酒店的地理位置很好,距離火車站、地鐵站、汽車站、餐館、購物中心等都很近。房間非常漂亮(現代),寬敞,性價比很高。工作人員為我的旅途和機場轉機提供了很多幫助。這家酒店最棒的是每個房間里都有一部手機。一充完電后,我常常會在旅遊的時候用它來查找地圖,用它來打當地的電話也很方便,還有其他選擇例如用來打電話給醫生,預定酒店房間等等。真的非常方便,如果其他的酒店也可以提供這樣服務,我也會選擇入住。

感謝 Catherine A
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
Management_Roscioli,尤尼沃索最佳西方飯店 的 Responsabile relazioni con la clientela,回應了這篇評論2018年6月4日 已回應
Google 翻譯

Dear Catherine A,

Thank you for having chosen Best Western Plus Hotel Universo and for sharing with other travellers your kind opinion about our facilities and services.
It is always a pleasure to receive a positive feedback and we are happy to know that you lived such a pleasant experience with us! Enjoying our handy and superbe Manet cellphone service, and also our location well linked with all the public transports and to the most important touristic attractions.
Your comment represent a source of great motivation as we do really care about all of our guests, aiming to make their stay unique and unforgettable.
We really hope to see you soon!
Warmest regards,

Roberta
Guest Relations
BW Plus Hotel Universo
Roscioli Hotels Group – Rome

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2018年4月30日 透過行動裝置

我們預定了小套房,酒店位置很好,房間不錯,如果你預定套房,希望房間標準對應這個價位,而兩晚花費650歐元,遠遠沒有達到預期,主要問題是我們的床不是大的雙人床,只是兩張單人床,晚上大部分時間我們都陷在床的中間,除此以外,入住比較愉快,或許我會推薦預定一個普通的房間,而不是套房。

感謝 Jonty S
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
Management_Roscioli,尤尼沃索最佳西方飯店 的 Responsabile relazioni con la clientela,回應了這篇評論2018年5月2日 已回應
Google 翻譯

Dear Jonty S,

Thank you for choosing Best Western Plus Hotel Universo as your preferred choice of accommodation during your recent visit, and for taking the time to share your experience with us.
While we are delighted to hear that you enjoyed the great hotel location and our services, it is with regret to learn of the inconvenience that you have encountered during your stay.
Kindly accept our sincere apologies that we did not live up to your expectations on this occasion.
We would like to take this opportunity to inform you that our Reception Desk is available 24/7 to ensure to our clientele the best and complete service possible: each and everyone of our guests is important to us, and our goal is to make their stay cozy and comfortable, also by assigning another room more suitable to your liking. Don't hesitate to ask them whatever you might desire for your stay!
Hoping you'll give us a second chance to welcome you, we look forward to see you!
With our warmest regards,

Roberta
Guest Relations
BW Plus Hotel Universo
Roscioli Hotels Group- Rome


回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2018年3月31日 透過行動裝置

這是一家很棒的酒店,所處位置很好,步行就可以到達火車站和羅馬斗獸場。在離開酒店的那天,員工甚至會免費幫您看管行李。自助早餐非常棒,價格便宜,選擇眾多,所以,在早上出發前,一定要飽餐一頓。雙人間帶有淋浴,三人間帶有浴缸。房間大小合適,但是,在預定房間的時候,一定要明確說明想要的是大床房。前台員工表現還行,負責飲食的員工表現非常好。酒店對面的街上就有小的旅遊購物店,附近還有許多餐館。距離酒店半個街區遠的地方有郵政信箱,兩個街區遠的地方有家小的禮品店,那裡可以買到郵票。甚至還有一家意大利甜品店,就在距離酒店一個街區遠的地方。

1  感謝 hstewart2016
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.ca 查看原文
Management_Roscioli,尤尼沃索最佳西方飯店 的 Responsabile relazioni con la clientela,回應了這篇評論2018年4月3日 已回應
Google 翻譯

Dear hstewart2016,

Greetings from Best Western Plus Hotel Universo! Thank you so much for taking the time to share your experience online.
Reading about our guests’ satisfaction is always a pleasure for us!
We take the opportunity to inform you that has been a honor welcoming you as our guests, and we really hope to having you here once again!
With our warmest regards,

Roberta
Guest Relations
BW Plus Hotel Universo
Roscioli Hotels Group – Rome

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2018年3月6日 透過行動裝置

工作人員提供了極好的支持。我住了將近一個月,他們真的付出了額外的努力,來處理我對食品和客房服務的非常規要求。在逗留期間,我注意到給年輕學生和老年人使用的小功能。看到安排的這些功能真是太棒了。Marco先生和Muhammad, Ion以及Patrick一起為餐館提供了優質的服務。接待員和經理經常會過來詢問我是否需要服務或支持。旅行棒極了…

感謝 Maaz H
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
Management_Roscioli,尤尼沃索最佳西方飯店 的 Responsabile relazioni con la clientela,回應了這篇評論2018年3月8日 已回應
Google 翻譯

Dear Maaz H,

Herewith we would like to thank you for taking the time to review Best Western Plus Hotel Universo here on TripAdvisor, and therefore for sharing your experience on line with this community.
It was flattering for us to read that you have been totally satisfied by your stay!
The Management, together with all the employees, works to make every client's holiday a special one to remember.
Since the Customer Care is the most important part of our job, I will personally share your compliments with all of my colleagues mentioned by you; I'm sure they will be equally pleased to know their efforts have been noticed and appreciated.
Receiving feedback like this one it's a great motivating force for us to keep up with the service, so thank you from the bottom of our hearts.
We certainly look forward to the opportunity to welcoming you back in the very near future!
With our best regards,

Roberta
Guest Relations
BW Plus Hotel Universo
Roscioli Hotels Group – Rome


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