Dear Ms. Lilly,
Thank you for this wonderful review shared with us on Tripadvisor!
We are very happy to learn that we were able to provide you a pleasant stay with us and that you appreciated your room and its amenities; also Simone was very excited to read your incouraging feedback, such comments represent a truthful incentive to constantly work at our utmost.
Looking forward to welcoming you back at your next visit in Rome.
Thank you very much for taking the time to leave your kind feedback following your recent stay at UNA Hotel Roma.
We were really happy to read that you have enjoyed the services and location at the hotel.
As you mentioned UNA Hotel Roma is very well located near Termini railway station in the heart of Rome, which is very convenient to reach many sites like the Opera Theatre, Trevi Fountain, Colosseum, Piazza di Spagna and many other important historic monuments, without threatening the safety of our customers.
We are looking forward to welcoming you back at UNA Hotel Roma in the next future.
Dear Jan L,
thank you for taking the time to share your impressions with regard to your recent stay at UNA Hotel Roma.
We are pleased to learn that you had an overall positive experience in our Hotel, with a special mention of appreciation to our staff. We will certainly share your encouraging insight with them, such comments represent a truthful incentive to constantly work at our utmost.
Thanking you once more, we look forward to the pleasure of welcoming you again back in the near future.
辦理入住時, 得知我另一半昨天生日, 雖然沒什麼特別服務/提供, 但一句"HAPPY BIRTHDAY", 已經值得加分! 細心的表現!
一邊CHECK IN一邊與我們聊天, 感覺很親切! 還主動介紹附近的景點...
房間令我很滿意! 簡潔的設計, 寬敞的浴室...
退房時會關心我們的住宿體驗... 職員與客人之間有很多互動, 很讚!
Sharing a review like yours with our team is both, gratifying and motivating. We are thrilled that you loved your recent visit to UNA Hotel Roma and that we were able to meet your expectation.
We hope to have the pleasure to welcome you back very soon and send you our best wishes from Rome.
Thank you kindly for your great review and for taking the time to write.
We are thrilled to read that you enjoyed your room and our great breakfast. Thank you as well for your comments about service received. The team truly cares and such feedback is just so motivating and rewarding.
Come back soon and best wishes from Rome!
非常好的酒店。 酒店乾淨，員工友善。 酒店靠近巴士站。 從酒店出發，可以走路去很多地方。酒店周邊有商店和餐廳。 房間相當大，而且舒適。 酒店很安靜，可以聽到窗外人們的說話聲，但是說話聲不大。 將來還會再住在這裏的。
Dear Steph g,
Thank you for your review regarding your stay at UNA Hotel Roma, we truly appreciate that you took the time to share your experience here at UNA Hotel Roma. And thank you as well for your great comments about the team and their welcome and skills - they were very happy to read your feedback.
We look forward to seeing you again very soon and I hope to meet you personally during an upcoming visit.
Very best wishes,