thank you very much for your kind review. It is nice that you emphasize how quiet our hotel is though being so centrally located. Our classic rooms are about 20 m2 large and so are the comfort rooms with front balcony. Guests who prefer enjoying more space can request either superior rooms with front balcony or comfort rooms with window both about 27 m2 large.
Our rooms have an independent control of the air conditioning system. In fact our guests may even set the temperature of their rooms before check in through their Mypage, an exclusive service that we offer to our guests. We do set the general parameters in the centralized system but guests are free to adjust the temperature according to their own preference going 3 degrees above or below those parameters. Our hotel was designed with much attention to the environment. That is why even our modern air-conditioning system has an energy-saving block that is activated every time the window/balcony is left open or not properly closed. We understand many guests are not always aware of this even though we do our best to make it clear.
We believe that might have happened in your case.
Dear Valued Guest,
Thanks for staying at the hotel Plaza during your holidays in Sorrento and for sharing your kind opinion about your experience with us, we are grateful for your appreciation for the hotel, the rooms' style and the services. We hope you will come back to Sorrento and your choice will be Hotel Plaza again.
thank you for your review and for sharing your experience with other travelers. Thanks to its modern and fresh design the hotel is highly appreciated and we do thank you for highlighting this together with the beautiful infinity pool and the gym. Hoping to have you here again for a future stay we send our best regards.
thank you for sharing your experience at the Hotel Plaza and giving us the top rate - 5 points!
We hope to see you again for a future stay and send our best regards