基本上可以算是個酒店了。有酒吧,而且還串吧也是被接受的,服務員超級贊。房間乾淨,淋浴舒適,給人的總體感覺很好。是我迄今為止住過的性價比最高的青旅了。早餐的質量不值這個價,我只是在第一天早上吃了,不建議購買早餐。
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基本上可以算是個酒店了。有酒吧,而且還串吧也是被接受的,服務員超級贊。房間乾淨,淋浴舒適,給人的總體感覺很好。是我迄今為止住過的性價比最高的青旅了。早餐的質量不值這個價,我只是在第一天早上吃了,不建議購買早餐。
這個旅館乾淨整潔,但房間非常小,放行李的地方非常有限。我們去的時候天氣很熱,房間里居然沒有空調。我們一直都覺得很熱,和蒸桑拿一樣,這影響了我們對旅館的印象。旅館跟市中心比較近,交通方便,但它並非青年旅社。如果你要找青旅的話,還是看看別家吧。
我在這家旅社有一段很糟糕的經歷。我訂了一個帶浴室的,有6張床的房間。午夜時分,凌晨1點左右,新的男客人來了!和一個男人同住一個房間,我感到很暴露。沒有任何標誌表明這是一個混合的房間。浴室打掃得很差,淋浴后地板濕了。非常危險。
Thank you for staying with us and for enumerating the good, the bad and the opportunities to improve. While I am pleased with the good comments, In the next time just book a female dorm. I truly value the negative comments as this gives us the opportunity of improving what we can offer. I hope you had a pleasant trip back home and we hope to welcome you again soon.
Sincerely,
Veronika
前台沒有足夠的工作人員。我們感覺經常被工作人員忽略;工作人員表現得好像那麼長時間我們沒有站在那裡。對他們的服務我們感到失望,不會再住在這家旅館,也不會推薦這家旅館。而且這家旅館離市區很遠。房間里只有一扇窗戶通風,付20歐元要一颱風扇太貴了。
Thank you for your candid review. We apologize that your recent stay did not meet expectations. I am sorry for the shortcomings you have experienced during your stay with us. The fans don't cost 20 € though - that's just a deposit and you get the money back in the end! It is not enough for us to be just good, we want to be exceptional and even though we could not fulfill your expectations this time, we will continue our work to improve all our services.
Sincerely,
Veronika
上周我們進行了一次為期三天的學校旅行。所以我們在旅館住了兩晚。當我們第一次到達旅館時,我們到得很早,所以我們把行李放在儲藏室里。之後我們遊覽了柏林,下午我們的房間都準備好了。房間很乾凈,但是沒有足夠的空間容納6個人。但他們彌補了這一點,每張床都有自己的壁櫥。那裡的床很舒服。早餐不是份量很大,但味道很好。如果你們有三個或更多的人一起去柏林,我絕對會推薦你去。
Thank you so much for your wonderful feedback. I really appreciate your comments and will forward your review to our staff as well. Great to hear that you enjoyed your stay with us and that you had constantly friendly staff and service. I hope you had a pleasant trip back home and we hope to welcome you again soon.
Sincerely,
Veronika
旅館位於靠近火車站的主幹道上,所以很容易找到。房間很乾凈,淋浴出水也很強勁有力。酒吧不錯,附近的酒吧也不錯。工作人員很有幫助,可以為您指路,晚安!
Thank you so much for your wonderful feedback. I really appreciate your comments and will forward your review to our staff as well. Great to hear that you enjoyed your stay with us and that you had constantly friendly staff and service. I hope you had a pleasant trip back home and we hope to welcome you again soon.
Sincerely,
Veronika
老實說,這家旅社本身不算太差勁,如果你是獨身一人只是過個夜......周末晚上辦理登記入住的過程並不是很順利,因為前台人員還兼職做酒保!!!客房還挺乾淨的......順便說一句,別折磨自己,無論如何別吃這裏的早餐!!!即便是免費的!!差勁透了!性價比......我建議做個明智的選擇就是在附近找一家假日酒店或者宜必思經濟型酒店。
Thank you for your candid review. We apologize that your recent stay did not meet expectations. I am sorry for the shortcomings you have experienced during your stay with us. It is not enough for us to be just good, we want to be exceptional and even though we could not fulfill your expectations this time, we will continue our work to improve all our services.
Sincerely,
Veronika