Many thanks for taking the time to review Holiday Inn Reims on TripAdvisor.
I am most grateful for your lovely compliments.
Regarding your comment, I would like to add we can provide our guest buirette car parc 24h ticket at the negociated rate of 12€ at the reception.
We very much hope to have the opportunity to welcome you back to Holiday Inn in the not too distant future.
Warm regards, Marie
Thank you for your review. Naturally, I was disappointed to read of your experience. I would be really pleased to get more informations about the reasons of your unsatisfaction reagrding the service, each of our team members has a true passion for hospitality, and there is a wonderful ethos of care and commitment to our guests, so I really do regret that we did not express this in your eyes.
Nevertheless, I wanted to thank you for taking the time to review your experience and really do hope you will find some time to come back to me.
Yours Sincerely, Marie
Thank you so very much for taking the time to review Holiday Inn Reims on TripAdvisor.
It is of enormous value to us to receive these reviews, and always lovely to read of how people feel when they stay here.
Thank you for choosing to stay with us. I very much look forward to welcoming you back on a future occasion, and hope you shall regard Holiday Inn as your home away from home.
We would like to thank you for sharing this 5 stars review about your recent stay at Holiday Inn on TripAdvisor.
On behalf of the hotel team, we would like to thank you for your kind words, every member of the staff is trying to create a "stay real, be you" experience for our guests and it is truly rewarding to read that you felt that.
We do hope we will get the chance to welcome you another time shortly at Holiday Inn.
Kind regards, Marie
Dear John T,
It is fantastic to know that you loved the location of our hotel and that you enjoyed our breakfast buffet. I was also very pleased to read that you would recommend Holiday Inn and found the hotel a very good place to stay.
Thank you for your comments. We look forward to welcoming you back to the hotel soon.
Kindest regards, Marie
Dear Mark M,
Thank you for taking the time to share your recent experience of Holiday Inn Reims on TripAdvisor.
It was a pleasure to have you staying with us!
I am thrilled to read that you had such an enjoyable time, recommend us so highly to other readers and we shall have the pleasure of welcoming you back to Holiday Inn in the near future.
Thank you for choosing to stay with us.