Hello from IHG! Thank you for choosing Holiday Inn Express London - Dartford, UK. I am grateful for your kind words.
It is pleasing to learn that you found our staff to be attentive and that breakfast met your expectations. I also appreciate you sharing your thoughts about the build up on the motorway in the morning. It will help our guests to allot extra time for travel.
We hope to have the honor of hosting you again should your travels bring you back to the area.
Many thanks and safe travels!
Hi Ruby G,
I appreciate your review for the Holiday Inn Express London - Dartford, UK. Thanks for choosing our hotel for your recent trip.
It's good to learn that you found the room's upkeep to your liking. We aim to make each of your stays comfortable.
I'm sorry that you didn't find the hotel's location ideal. Your feedback will be reviewed by hotel's management for enhancements.
In the future, we look forward to welcoming you back.
Dear Martin L,
Thank you for your stay and for posting a review on TripAdvisor. Your feedback is extremely important as this will help us to achieve our mission to provide the perfect guest experience. It is nice to hear that you were satisfied with the cleanliness and comfort of our spacious rooms and you found our breakfast selection to your liking. I have taken note of your valuable comments and will use these to monitor and improve the quality of services we offer to our guests.
Once again, thank you for your valued feedback. We look forward to having the opportunity of welcoming you back and show you the real customer service we have here at the Holiday Inn Express London - Dartford, UK.