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愛丁堡喀里多尼亞希爾頓酒店
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1 - 6 則評論,共 4,074
上文由TripAdvisor全球志願者翻譯而來, 查看 原始英語點評
評論過2週前

我在這家酒店住過好幾次了,最近一次是在2017年9月。這是一家很大很漂亮的酒店 - 是我在愛丁堡的最愛。 這裏服務一流,房間很大,如果你喜歡大樓梯,這裏的無與倫比。 Balmoral更靠近皇家大道的中心,但這家酒店更靠近城堡。 以下只是發表評論 - 房間的配色較暗; 房間大而且設備齊全,但光線和通風不好。 住這裏吧。

2  感謝 collierguy65
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
GMWAEdi,愛丁堡喀里多尼亞希爾頓酒店 的 General Manager,回應了這篇評論2週前 已回應
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Dear collierguy65,

It is truly wonderful to hear from you and thank you very much for your lovely summary of your experiences here with us in Edinburgh.

We agree that staying with us should certainly be classed as treating yourself! Our wonderful team combined with our fantastic location and rooms provide the perfect setting for any occasion. Our grand staircase is very popular with our guests and is of course the backdrop to numerous photographs taken throughout each day!

I hope that we can welcome you back sooner rather than later for another truly memorable stay. Thank you ever so much once more for both your feedback and your loyalty!

Best regards,

Dale MacPhee
General Manager

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上文由TripAdvisor全球志願者翻譯而來, 查看 原始英語點評
評論過4週前

這是一家漂亮的酒店,位於市中心的公主街。酒店是由之前的火車站改建而成。房間很漂亮,可以看到美麗的愛丁堡城堡(Edinburgh Castle)。員工友好,很熱情,會用水果和香檳歡迎您的到來!孔雀巷也是一個漂亮的地方,可以去那裡喝點下午茶,或者去放鬆一下。

感謝 gullabella
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
GMWAEdi,愛丁堡喀里多尼亞希爾頓酒店 的 General Manager,回應了這篇評論4週前 已回應
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Dear gullabella,

I am thankful to you for reviewing your most recent stay at our property.

I am incredibly pleased to see you had an enjoyable stay and certainly hope it was memorable.

I certainly hope we can welcome you back very soon.

Best regards,

Dale MacPhee
General Manager

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上文由TripAdvisor全球志願者翻譯而來, 查看 原始英語點評
評論過2018年4月14日 透過行動裝置

這家華麗的酒店靠近城堡。員工非常友好及樂於助人。在Pompadour by Galvin餐廳享用了一頓愉悅的晚餐及品嘗了我最愛的加烈葡萄酒。然而,房間有點陳舊。但總體來說,我們在愛丁堡度過了美好的時光,可能是受蘇格蘭氣息的影響吧……

感謝 Catherynz
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
GMWAEdi,愛丁堡喀里多尼亞希爾頓酒店 的 General Manager,回應了這篇評論2018年4月15日 已回應
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Dear Catherynz,

Thank you ever so much for taking the time to provide us with your wonderful experience here at Waldorf Astoria Edinburgh - The Caledonian.

I am delighted to hear that overall you enjoyed your stay and I truly hope that it was memorable. We do indeed have plenty of Scotch available in Edinburgh! We are famous for it after all! Likewise I am pleased that you had such a wonderful time in the Pompadour by Galvin.

The next time you are planning on visiting our wonderful city, please do make sure to return and contact us directly for assistance with any plans. It would be our absolute pleasure as always to assist you.

Best regards,

Dale MacPhee
General Manager

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上文由TripAdvisor全球志願者翻譯而來, 查看 原始英語點評
評論過2018年3月31日 透過行動裝置

2018年3月我在愛丁堡喀里多尼亞希爾頓酒店住了兩晚,這家酒店不像其他華爾道夫酒店,絕對夠不上五星級。我們住的是城堡景觀房,都非常臟,傢具使用過度,早餐的品質一點都不好。很遺憾我不推薦住這家酒店。希望他們能夠很快進行一次大規模翻新改造。

感謝 PBD1991
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.de 查看原文
GMWAEdi,愛丁堡喀里多尼亞希爾頓酒店 的 General Manager,回應了這篇評論2018年4月2日 已回應
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Dear PBD1991,

Thank you for passing on your comments.

I am incredibly disappointed that your expectations were met upon your recent stay with us. It is very concerning that your allocated rooms did not meet the cleanliness standards we endeavour to upkeep, and for that I am sincerely sorry. Your comments regarding the quality of furniture and breakfast will also be very useful in helping us make the improvements that are needed to be delivering satisfying experiences for our guests.

I hope this did not have too much impact on your overall visit and were able to make the most of your time in Edinburgh.

Best regards,

Dale MacPhee
General Manager

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上文由TripAdvisor全球志願者翻譯而來, 查看 原始英語點評
評論過2018年1月17日 透過行動裝置

正如沃爾多夫所期望的那樣,這裏的服務簡直無可挑剔!我們是在平安夜到達的,所以酒店從上到下都裝扮得很漂亮。入住流程簡易快捷。我們入住的房間的門上掛着一個聖誕襪,用來接收聖誕老人給我們的禮物。我們住在這的每一天都會從襪子裏面收到聖誕老人親自送來的瓶裝有牌子的礦泉水,這是一種被歡迎的感覺。我們在這裏還享受了非常專業和放鬆的水療設備。聖誕節的早晨,我們在酒店裡享受了無與倫比的早餐!有超多可選擇的新鮮美食!此外,酒店超完美地坐落在主要火車站和市中心附近,所以可以說幾乎去任何地方都很方便了。對愛丁堡的一個重要感受就是雨傘的提供,這簡直是必須的。總的來說,在這裏享受一個完美的入住是一個極好的建議!

感謝 talivish25
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
GMWAEdi,愛丁堡喀里多尼亞希爾頓酒店 的 General Manager,回應了這篇評論2018年1月18日 已回應
Google 翻譯

Dear talivish25,

All I can say is wow! I was absolutely thrilled reading your kind words and thank you ever so much for taking the time to review your stay on TripAdvisor.

'The service was impeccable' says it all for me as our main aim is create a truly memorable stay and perfect experiences. Your comments shall be shared directly with our team who I know will be absolutely delighted. On behalf of everyone at The Caledonian, it was a pleasure looking after you and I trust you had a very merry Christmas. The stockings for Santa to fill up on Christmas eve is a prime example of the attention to detail we focus on, making sure that the finer aspects of your stay make the biggest difference.

I trust that we shall see you all again in the near future! Please do get in touch with our reservations team directly who shall gladly arrange your return visit to your home away from home.

Best regards,

Dale MacPhee
General Manager

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