I appreciate you taking the time to leave us with your feedback.
I am happy to see that you were pleased with the level of service provided and very satisfied with our breakfast selection.
I hope we can welcome you back to the Waldorf Astoria Edinburgh – The Caledonian hotel again soon.
我在這家酒店住過好幾次了，最近一次是在2017年9月。這是一家很大很漂亮的酒店 - 是我在愛丁堡的最愛。 這裏服務一流，房間很大，如果你喜歡大樓梯，這裏的無與倫比。 Balmoral更靠近皇家大道的中心，但這家酒店更靠近城堡。 以下只是發表評論 - 房間的配色較暗; 房間大而且設備齊全，但光線和通風不好。 住這裏吧。
It is truly wonderful to hear from you and thank you very much for your lovely summary of your experiences here with us in Edinburgh.
We agree that staying with us should certainly be classed as treating yourself! Our wonderful team combined with our fantastic location and rooms provide the perfect setting for any occasion. Our grand staircase is very popular with our guests and is of course the backdrop to numerous photographs taken throughout each day!
I hope that we can welcome you back sooner rather than later for another truly memorable stay. Thank you ever so much once more for both your feedback and your loyalty!
I am thankful to you for reviewing your most recent stay at our property.
I am incredibly pleased to see you had an enjoyable stay and certainly hope it was memorable.
I certainly hope we can welcome you back very soon.
這家華麗的酒店靠近城堡。員工非常友好及樂於助人。在Pompadour by Galvin餐廳享用了一頓愉悅的晚餐及品嘗了我最愛的加烈葡萄酒。然而，房間有點陳舊。但總體來說，我們在愛丁堡度過了美好的時光，可能是受蘇格蘭氣息的影響吧……
Thank you ever so much for taking the time to provide us with your wonderful experience here at Waldorf Astoria Edinburgh - The Caledonian.
I am delighted to hear that overall you enjoyed your stay and I truly hope that it was memorable. We do indeed have plenty of Scotch available in Edinburgh! We are famous for it after all! Likewise I am pleased that you had such a wonderful time in the Pompadour by Galvin.
The next time you are planning on visiting our wonderful city, please do make sure to return and contact us directly for assistance with any plans. It would be our absolute pleasure as always to assist you.
Thank you for passing on your comments.
I am incredibly disappointed that your expectations were met upon your recent stay with us. It is very concerning that your allocated rooms did not meet the cleanliness standards we endeavour to upkeep, and for that I am sincerely sorry. Your comments regarding the quality of furniture and breakfast will also be very useful in helping us make the improvements that are needed to be delivering satisfying experiences for our guests.
I hope this did not have too much impact on your overall visit and were able to make the most of your time in Edinburgh.
All I can say is wow! I was absolutely thrilled reading your kind words and thank you ever so much for taking the time to review your stay on TripAdvisor.
'The service was impeccable' says it all for me as our main aim is create a truly memorable stay and perfect experiences. Your comments shall be shared directly with our team who I know will be absolutely delighted. On behalf of everyone at The Caledonian, it was a pleasure looking after you and I trust you had a very merry Christmas. The stockings for Santa to fill up on Christmas eve is a prime example of the attention to detail we focus on, making sure that the finer aspects of your stay make the biggest difference.
I trust that we shall see you all again in the near future! Please do get in touch with our reservations team directly who shall gladly arrange your return visit to your home away from home.