Thank you so much for taking the time to write this review ! Lucy is the key member of the Guest experience team and yet again I am happy to hear that she was able to exceed your expectations. We have put a lot of thought into the design of the hotel facilities and rooms to ensure that they cater to the needs of every type of traveller. Please do let me know when you are back in London so that we can make your next stay even more memorable! We cannot wait to have you back with us soon.
Thank you ever so much for having shared this wonderful review! I am absolutely thrilled to see that the quality of the service received as a result of our customer oriented team, range of service provided during your stay, and above all, our tech savvy hotel, made your exceptions exceeded in all fronts and contributed to an enjoyable stay. We await your next visit!
Thank you Mimo so much for taking the time to write this review and for signing up to Tripadvisor to do this! Lucy is the key members of the Guest experience team and yet again I am happy to hear that she was able to exceed your expectations. You will be surprised to hear that she is simply 2 weeks old here at M by Montcalm, and here we get to see her achievements. We have put a lot of thought into the design of the hotel facilities and rooms to ensure that they cater to the needs of every type of traveller – your mum’s wish to stay in the hotel marks this as a success. Please do let me know when you are back in London so that we can make your next stay even more memorable!
Thank you Jason for the beautiful words about the hotel! I am glad to hear that our tech hotel met and exceeded your expectations. I hope that M was able to form part of the memories of this wonderful occasion. We try our best to create memorable experiences for our guests through our service level, but also through small gestures. I look forward to welcoming you and your wife again soon!
Thank you Saltwoman69 so much for sharing your feedback with us!
I am pleased that you are happy with the service we have provided. We try our best here at M to cater to the needs of global travellers beyond just having a great location and it seems as though our in-room facilities have served you well for this purpose. I am happy to hear that you enjoyed cocktails(a small tip-just ask a bar tender to surprise you)
For an even better experience, perhaps you can make the time on your next trip to unwind in our spa facilities.
We look forward to having you back soon!
有機會在這裏住了3晚。 抵達的時候相當晚了，但我們經歷了非常有效率的登記入住，並在酒吧品嘗了免費雞尾酒。 位於非常接近老街站（北線）的地方。 客房非常乾淨，配有觸摸屏操作。 甚至還有一個智能手機供客人使用 - 尤其適用於來自英國以外的用戶 - 不必使用自己的漫遊數據。 酒店擁有一個時尚的水療中心和健身房 - 這裡有令人愉快的遊泳池，桑拿浴室和按摩浴缸。 Wifi是免費的，並在整個區域都可用。 肯定會回來。
This is a lovely comment TreveP. We are very pleased that you had a great stay and that you loved our hotel and all the amenities. It is also great to know that you found our Shoreditch location so convenient. We are so glad that you will be coming back to stay with us again - we certainly look forward to that!