Thank you for taking the time to leave a review. I'm truly sorry that your stay wasn't as expected. While our rooms are quite small, our dedicated 24/7 housekeeping team clean all rooms daily and public areas and bathrooms multiple times a day. We have a locked main gate with a code for each guest, 24/7 reception and a night time security guard, as well as electronic locks and keys for all rooms, so I'm sorry that you didn't feel safe here.
There are two breakfast options: Continental which includes toast, cereal, cheese, ham, jam, coffee, tea, etc. And Full English, which includes the Continental buffet plus a cooked meal including bacon, beans, sausages, eggs, hash brown and tomatoes. The first is £3.50, the latter £5. I can only apologies for the rush hour you seem to have experienced, but the breakfast is open 7-10AM and is not always that busy.
Wifi is free of charge in the reception area as well as the TV room upstairs.