Hello and thank you for taking your time to leave us a review for our hotel. we are so glad to hear that you enjoyed the breakfast! Your kind words will be passed onto the staff as you are indeed correct, they are very rusted and professional. We would like to take this opportunity to apologise for the wifi as we understand the frustration and the inconvenience this may have caused.
We look forward to seeing you again soon!
Thank you for giving us a perfect rating and for recommending our hotel to other travellers.
I am so glad to hear that you enjoyed your stay with us and we met your expectations. We are a friendly bunch of people at Point A who ensure our guests have the best experience whilst staying with us. I'm even more happy to know Gioya was able to accommodate you straight away. I will ensure to let you her know of your wonderful comment.
I hope your next stay with us is just around the corner. All the best, take care!
Hello Veerle R,
Thank you for leaving your review.
I am glad to hear the staff made your stay pleasant. At Point A we like to make our guest's feel at home and we're really proud of our friendly service so I know the team will be happy to hear this. As for the location, what can I say? We are right in the heart of the city, so we are the perfect place for a nice trip to London.
We offer our guests the best rates in notoriously expensive locations which is why our rooms are small. But we never compromise on a great night's sleep with comfy beds and rooms that are quiet and clean. We are always here to help and are more than happy to change your room if you are not satisfied.
We'd love to have you stay again. You can send us an email directly for any room request and we will try our best to fulfil them.
We're so happy to see that you've appreciated our hospitality! We always work hard to make our guest's experience amazing!
We understand your needs after a long trip, that's why we try to make our best to give you the chance to have your room ready even before the check-in time if you need it.
Our continental breakfast with plenty of choices it's very good, it satisfies all the tastes.
Thank you for recommending us, hope to see you here again! ;)
Hello Annika O,
Thank you for giving us a perfect rating and for recommending our hotel to other travellers. I am happy to hear that you enjoyed your stay with us and I am even more happy to hear that the staff delivered excellent service. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. I will be sure to pass on your lovely comments to the staff and the housekeeping team.
I hope we have the pleasure of welcoming you back in the near future.
Thank you for your review, we very much appreciate these as they help us to improve our service for the better.
We have a selection of room types available to cater different needs or expectations of our rooms.
I am very sorry you had an experience like this, however, unfortunately, we do not have control over the noise that may come from the street.
Please be sure to let us know for your next visit in order for us to allocate you a room which is going to be more relaxing and quite for you.