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1 - 6 則評論,共 5,463
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來,查看 查看英語原文
3 週前評論 透過行動裝置

如果你想要一家乾淨,功能齊全,還有自己停車場的酒店,那就不要再看別的了。好吧,這家酒店需要更現代化一些,但是除非你計劃在你的房間里花很多時間,不然誰在乎呢?行政房面積較大,每晚收費不到200英鎊,和你在倫敦找到的一樣好,尤其是它還包括了價值2英鎊的早餐。此外你還可以去行政休息室喝免費的飲料(雖然我們沒有在這裏體驗)。停車費每晚40英鎊,但如果你通過Just Park預訂,並且預先付費,只需34英鎊。如果你像我一樣去斯坦福橋参觀,只需步行20分鐘就可以到達,到哈羅德百貨25分鐘,到博物館和海德公園10-15分鐘。酒店的客房很普通,但是當你將這裏的性價比、位置和停車位一起計算時,這些會推動它上昇到4星級。

感謝 Raknowles
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
Hugo S,格洛斯特千禧酒店 的 Manager,回應了這篇評論2 週前評論 已回應
Google 翻譯

Dear Raknowles

Thank you so much for choosing the Millennium Gloucester Hotel London Kensington and for taking the time to review your recent stay.

Feedback such as yours is essential to ensure we constantly maintain our service and product, and I am pleased to read that you thoroughly enjoyed your stay and we met your expectations on this occasion.

We truly appreciate your comments and hope we will be able to welcome you back to experience another wonderful stay at the Millennium Gloucester.

Best regards

Hugo Stevenson
Operations Manager

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評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來,查看 查看英語原文
4 週前評論 透過行動裝置

我從哪裡開始說呢。我因為一個工作會議住了3晚。我們有100多人至少有30個要求更換房間,原因有很多,因為黴菌,煙味難聞,房間很小、浴室很臟。恐怕我沒有什麼優點可說。即使是在早餐和午餐時間,你也要為任何不屬於你的東西付費。例如蔬菜香腸!工作人員對所有客人都像學生一樣粗魯無禮。

1  感謝 mehul l
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
Hugo S,格洛斯特千禧酒店 的 Manager,回應了這篇評論4 週前評論 已回應
Google 翻譯

Dear mehul l

Thank you for taking the time to review your recent stay at the Millennium Gloucester Hotel London Kensington, we appreciate your valued feedback.

We regret that we did not meet your level of expectation in several areas. Please accept my sincerest apologies and rest assured these will be both addressed and reviewed accordingly as we are very concerned with the satisfaction of all of our guests.

It is our hope that you will give us the opportunity to welcome you again and restore your faith in us through a successful experience.

Kind Regards

Hugo Stevenson
Operations Manager

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評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來,查看 查看英語原文
2018年8月25日 透過行動裝置

去城裡看演唱會的時候第一次住這裏。到達的時候房間有點冷,所以我們不得不調整暖氣,但這是唯一的缺點。床很舒服,工作人員也很友好。第二天早上我們吃了早飯,有很多菜式可供選擇。住一晚的話,建議來這裏,因為離地鐵站很近,走一小段路即可到達皇家阿爾伯特音樂廳。

感謝 Jinx130
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
Hugo S,格洛斯特千禧酒店 的 Manager,回應了這篇評論2018年8月28日 已回應
Google 翻譯

Dear Jinx130

Thank you so much for your great review following your recent stay with us at The Millennium Gloucester Hotel London Kensington.

The team and I were delighted that you enjoyed an excellent stay, experienced great guest services from the team, appreciated the breakfast and found the bed comfortable.

Your comment about the room temperature has been taken on board. Thank you for bringing to our attention.

We truly appreciate your comments and hope we will be able to welcome you back to experience another wonderful stay at The Millennium Gloucester.

Kind Regards

Hugo Stevenson
Operations Manager

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評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來,查看 查看英語原文
2018年8月16日

我在參加倫敦國際青年科學論壇(LIYSF)期間住在格洛斯特千禧酒店,這次經歷簡直太完美了。服務非常周到,工作人員非常熱情,隨時準備提供任何幫助。酒店的房間十分乾淨舒適。值得注意的是,這家酒店的位置非常適合任何來訪問倫敦的人,因為它靠近地鐵站,24/7樂購超市,步行就可以去海德公園等等。

感謝 Julia D
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
Hugo S,格洛斯特千禧酒店 的 Manager,回應了這篇評論2018年8月25日 已回應
Google 翻譯

Dear Julia

Thank you for taking the time to review your recent stay at the Millennium Gloucester Hotel London Kensington, we appreciate your valued feedback.

We are delighted that you found the service to your liking as we strive to provide the best guest experience possible and it is great to read that the efforts of the staff have been appreciated.

I do hope to have the opportunity to welcome you again in the near future.

Best Regards

Hugo Stevenson
Operations Manager
Millennium Gloucester Kensington

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評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來,查看 查看英語原文
2018年7月29日

因為房間內的空調無法製冷,非常熱,所以我向酒店抱怨過好多次,但是酒店並不在意,並未認真採取措施,甚至沒有給我換一個房間,僅僅是給我房間放了一台非常小的電風扇,所以過去的6天里,我一直睡在一間超級悶熱的房間里。

與 MillenniumHotels.com 合作收集的評論
感謝 dubai654
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
Hugo S,格洛斯特千禧酒店 的 Manager,回應了這篇評論2018年7月30日 已回應
Google 翻譯

Dear Dubai654

Thank you very much for sharing your comments about your recent stay with us.

Firstly, please accept my sincere apologies for the issues you experienced with the air conditioner and for any shortfall in the service. I take full responsibility for the product and service provided and I am really sorry that you feel let down.

The weather has been unusually warm and we can appreciate how uncomfortable this was for you. Please be advised that the air conditioner issues have been already discussed with our Maintenance head and corrective actions are taken to rectify them.

Concerning your comments about the service provided, I have already discussed with the relevant heads of departments and your feedback is being reviewed accordingly. Rest assured your experience is not a true reflection of the service we pride ourselves on providing.

We hope this particular stay will not deter you from using us again which I am confident will be more enjoyable experience all round.

Best Regards,

Hugo Stevenson
Operations Manager

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2018年7月8日

(設有兩張單人床的)雙人房很好,有我所期望的便利設施。浴室有一點陳舊,但是很乾凈。景觀不是很棒。但是,對於標準酒店以及地理位置而言,酒店的價格極好。對豪華的大堂印象非常深刻。工作人員非常樂於助人。這一晚上的過夜逗留之旅超級棒!

與 MillenniumHotels.com 合作收集的評論
感謝 physicsmum
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
Hugo S,格洛斯特千禧酒店 的 Manager,回應了這篇評論2018年7月14日 已回應
Google 翻譯

Dear physicsmum

Thank you for taking the time to review your recent stay at the Millennium Gloucester Hotel London Kensington, we appreciate your valued feedback.

I was glad to read that you had a good your stay with us and that the staff looked after you well and were very friendly too.

I do hope we are able to welcome you back again to the hotel sometime in the future.

Kind regards,

Hugo Stevenson
Operations Manager
Millennium Gloucester Kensington

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