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鄰近飯店
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1 - 6 則評論,共 5,523
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2 天前評論

我和我丈夫有幸在這家美麗而典型的英國酒店住了一晚,慶祝我們的結婚紀念日。酒店很棒,員工很棒,房間也很棒。雖然這是一家英式風格的酒店,但是有一家美式酒吧,提供美妙的飲料,有着美妙的氛圍,工作人員非常專註,並會提供關於任何飲料的建議。因為我們只在那裡住了一晚並且出去看了一場西區劇院的演出,所以我迫不及待地想再回到酒店體驗我們這次沒有嘗試的設施。

  • 住宿日期:2018年11月,去過雙人旅行
    • 地點
    • 睡眠品質
    • 服務
感謝 CaroEll
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
1週前

非常棒,讓人覺得很受歡迎,在薩伏依烤肉店吃了一頓豐盛的飯。強烈建議去那度過一個浪漫的周末,特別是如果要在城市的這個區域看一場演出的話。很棒的體驗,我們還會再來。

與 fairmont.com 合作收集的評論
感謝 wsteve2016
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
PhilipBarnes1,薩沃依飯店 的 Managing Director at The Savoy,回應了這篇評論1週前 已回應
Google 翻譯

Dear wsteve2016,

Thank you for your five star review. We really do appreciate our guests taking the time to leave us feedback, and we are thrilled that you enjoyed your stay with us and everything exceeded your expectations. I am so delighted you enjoyed our enviable central location and found all of the facilities you needed in such close proximity.

We look forward to welcoming you back to The Savoy very soon.

With kindest regards,

Philip Barnes
Managing Director at The Savoy

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評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
3 週前評論 透過行動裝置

10月25日星期四剛從倫敦回來,之後在The Savoy度過了六晚。沒有足夠的話語可以讓我對自己和兩位朋友獲得的的優質服務表示最深切的感謝和讚賞。禮賓,門衛,服務和清潔人員的所有工作人員都非常出色!我特別要感謝Katharina和Richard的幫助,因為我很感激,已經超出了職責範圍。他們是兩個令人驚嘆的人,這使我們的旅行絕對完美!從心底再次感謝你...我希望有一天能和我的丈夫一起回來..非常感謝,Nancy Picone

1  感謝 npic0ne
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.ca 查看原文
PhilipBarnes1,薩沃依飯店 的 Managing Director at The Savoy,回應了這篇評論3 週前評論 已回應
Google 翻譯

Dear npic0ne,

Thank you for your five star review and such positive comments - we really do appreciate guests taking the time to leave us feedback. We were thrilled to welcome your party to The Savoy, and to hear that everything exceeded your expectations.

Customer service is indeed at the heart of everything we do. We aim to deliver the very best of experiences to all of our guests, and I am delighted that you speak so positively about the high levels of personalised service my colleagues deliver. I will have great pleasure in passing on your comments to both Katharina and Richard, and we all look forward to welcoming you back to The Savoy with your husband.

With kindest regards,

Philip Barnes
Managing Director at The Savoy

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評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
4 週前評論

薩伏依確實是一個豪華酒店的藍圖-它有着卓越的地理位置、周到的服務、夢幻般的餐廳和酒吧以及漂亮的客房。我們在一間裝飾藝術風格的小套房中住得很愉快。這家酒店在這種級別的酒店當中是最好的!

感謝 Carl N
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.de 查看原文
PhilipBarnes1,薩沃依飯店 的 Managing Director at The Savoy,回應了這篇評論4 週前評論 已回應
Google 翻譯

Dear Carl N,

Thank you for taking the time to provide such a wonderful review following your recent stay at The Savoy! We always value feedback, and I am thrilled you enjoyed the exquisite surroundings of our beautiful hotel, and were looked after so well by our outstanding team.

i am delighted you enjoyed your junior suite and I will ensure your kind comments are shared with the team. We all look forward to welcoming you back again very soon.

Kind regards,

Philip Barnes
Managing Director at The Savoy

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評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2018年9月30日的評論 透過行動裝置

住在薩伏依酒店是一件很愉快的事。工作人員在他們能力範圍內竭盡所能讓你在這裏過得盡可能愉快。我覺得這裏完全挑不出毛病。房間、食物、飲料和服務都是十全十美的。我期待着在不久的將來再次入住薩沃伊。

感謝 BennyB0y78
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
PhilipBarnes1,薩沃依飯店 的 Managing Director at The Savoy,回應了這篇評論2018年10月1日 已回應
Google 翻譯

Dear Ben M,

Thank you for your five star review. We really do appreciate our guests taking the time to leave us feedback, and we are thrilled that you enjoyed your weekend with us and everything exceeded your expectations. At The Savoy we pride ourselves in delivering an exceptional level of service and truly the most memorable of stays for all of our guests, and it is always so pleasing to have confirmation that we got this correct! I will have great pleasure in sharing your comments with my colleagues.

We look forward to welcoming you back to The Savoy very soon.

With kindest regards,

Philip Barnes
Managing Director at The Savoy

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評論翻譯: 此評論由 TripAdvisor 全球志願者翻譯而來。 查看英語原文
2018年9月15日的評論

這家旅館非常漂亮。這間套房可以看到河景,而且一塵不染。美國酒吧是一個必須訪問地方,裏面有美味的雞尾酒和小吃和有趣的歷史。Savoy Grill做得不錯,但對服務有點失望,我們的服務員很友好,但很尷尬,溝通不好,飯菜5分中給4分。餐廳里還有一個有趣的顧客……我叫他“折中主義”。顧客服務很好,如果你想在市中心,步行到考文特的距離是完美的位置。

感謝 Jessica M
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
PhilipBarnes1,薩沃依飯店 的 Managing Director at The Savoy,回應了這篇評論2018年9月17日 已回應
Google 翻譯

Dear Jessica M,

Thank you for taking the time to leave such positive feedback following your stay at The Savoy. We are delighted to hear that everything exceeded your expectations and you had such a wonderful time. I am thrilled you enjoyed your suite including the superb views across the London skyline.

It is our primary aim to deliver the very best of experiences to our guests, and always reassuring to hear we have got this correct. I am delighted you were looked after so well by our outstanding team who really do take such pleasure in looking after the every need of our guests. As you may be aware, The Savoy Grill is managed by Gordon Ramsay Holdings. I am sorry that the food and service you received in the restaurant did not meet the exacting standards inherent throughout the rest of the hotel, and I will ensure your comments are shared with their management team.

On behalf of all my colleagues, we look forward to welcoming you back again very soon.

Kind regards,

Philip Barnes
Managing Director at The Savoy

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