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1 - 6 則評論,共 1,464
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2 週前評論 透過行動裝置

這家酒店非常棒。酒店位於貝瑟爾格林,距利物浦街僅一站,酒店裝修混搭奇特的倉庫風格以及卧室和浴室呈現的可愛風格。你可以在這種服務式的酒店得到如家一般舒適的服務,酒店還提供廚房和洗衣機。酒店的“角落空間”餐廳也有美味的食物可提供。

感謝 stef_bos
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
DirectorOfGuestServ,大會堂酒店 的 Guest Relations Manager,回應了這篇評論2 週前評論 已回應
Google 翻譯

Dear Stef,

Many thanks for your "brilliant" comment! We are very happy to read that you appreciated our warehouse and apartment style as well as the Corner Room food.
We are looking forward to welcoming you again at Town Hall Hotel.

Kindest Regards,

The Town Hall Team

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2018年6月8日

這家酒店是一個非常便宜的選擇。因為在這個城市,住一晚上三星級酒店房費就能輕輕鬆松超過300英鎊。地方有些偏遠,不過步行可以到達地鐵站。這是一箇舊房子改建成的公寓式酒店。這地方給人一種比較健康的感覺,但是卻有一些疏漏,房間沒有給人很棒的空間感,房間裝修是60年代和70年代極簡主義的中和吧,有些冷感。

1  感謝 The Edition W
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
DirectorOfGuestServ,大會堂酒店 的 Guest Relations Manager,回應了這篇評論2018年6月8日 已回應
Google 翻譯

Dear guest of The Edition W,

Thanks a lot for taking the time to share with us your last experience at Town Hall Hotel & Apartments
.
Most of our rooms are quite different, so do not hesitate to let us know if the room chosen for you should be changed to something more up to your liking.

We are looking forward to welcoming you again at Town Hall Hotel & Apartments, and until then wishing you the best of luck with everything.

Kindest Regards,

The Town Hall Team

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2018年5月23日

和我妻子在這裏住了一晚,我們度過了愉快的時光。我們的房間比一般酒店的房間要大,精心布置過。酒店整體很時尚,有很多奇特的設計。主餐廳的食物很好,如果你想確保有位置的話,記得提前預定。位於非常時髦的倫敦東區。

2  感謝 jjones3000
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
DirectorOfGuestServ,大會堂酒店 的 Guest Relations Manager,回應了這篇評論2018年5月25日 已回應
Google 翻譯

Dear jjones3000

Thank you for taking the time to prepare a review for our Trip Advisor page. Your compliments and recognition of hard work at our second home - much appreciated and shared with all involved. Please visit again soon.

Best wishes

Paul

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2018年5月9日 透過行動裝置

不確定該從何說起。我愛這家酒店,很願意再選擇它。這裏的飯菜一流,客房也超棒,服務生樂於助人,而且床鋪和枕頭都很舒適。靠近地鐵站(紅線)。這一帶還有有一些公園和博物館什麼的。這裏的性價比也無與倫比。小孩子吃自助早餐是免費的:)

感謝 MargaritaA
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
DirectorOfGuestServ,大會堂酒店 的 Guest Relations Manager,回應了這篇評論2018年5月9日 已回應
Google 翻譯

Dear MargaritaA,
Many thanks for your candid and complimentary review of my second home. The staff and I share your enthusiasm with many other regular guests, and we all hope you will join their growing throngs.
see you again soon and don't hesitate to get in touch with me directly should you need anything to make your next visit more enjoyable.
Kind regards
Paul Berncastle

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2018年4月18日

預定了這家酒店,本想着興沖沖地給男朋友慶祝30歲生日,周末計劃的好好的,這家酒店就算是我們的落腳點。但沒想到剛收到一封郵件說我們的預定被取消了,沒有任何解釋,沒有任何理由,就是取消了。這下我的整個周末都泡湯了。所以,非常的失望,這不該是一家五星級酒店的做法。

1  感謝 ACooper90
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
DirectorOfGuestServ,大會堂酒店 的 Guest Services Director,回應了這篇評論2018年4月18日 已回應
Google 翻譯

Dear Alicia,

Thank you for your entry which suggests you are seeking clarification regarding your booking. We are very sorry for the circumstances we find ourselves in, causing you distress on this occasion. Please accept my sincere apologies.

Knowing that your trip is planned for the upcoming weekend, we reached out to your booking agent, as is required by policy, to inform them of the situation and it was felt important and urgent to let those affected as soon as we were able, rather than create more problems by leaving informing you to the last minute.

Unfortunately, unforeseen circumstance such as this occur from time to time, however we do everything in our power to retain our guests and ensure they remain as close to completely satisfied as is practicably possible, We are sorry you feel that the agent your used did not let you know why or how this situation has come about, however I have a copy of the email containing the information which should have been sent to you.

I hope you can forgive us the circumstances and understand we would love you to consider us in the future. That being said, when you do make another booking, please get in touch with me directly and I will be happy to take personal care of you and ensure you leave more than 100% happy.

Thanks for considering us in the first place, we very much appreciate your support and look forward to hearing from you again soon.

Once again, my sincerest apologies for the difficulty caused to you on this occasion.

Kindest regards

Paul Berncastle
Director of Guest Services

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
2018年4月13日

我已經在大會堂酒店住過兩次了,每次都超級享受在這的居住時光。每次離開時我最大的遺憾都是沒能多住幾天。酒店本身就是藝術傑作,服務也非常好。這絕對是我在倫敦甚至整個英國住過的最好的酒店。千萬別錯過。

感謝 James L
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
DirectorOfGuestServ,大會堂酒店 的 Director of Guest Services,回應了這篇評論2018年4月18日 已回應
Google 翻譯

Dear James L,
Many thanks for your supportive review. We really appreciate the fact you have taken the time to share your experience with us and the rest of the Trip advisor Community.
Please tell all of your friends about Town Hall Hotel and perhaps bring them along with you when you next visit.
Until next time, bon voyage!
Paul

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