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大會堂酒店
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曲調酒店-國王十字(倫敦)(物超所值!)
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1 - 6 則評論,共 1,452
此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過2週前 透過行動裝置

不確定該從何說起。我愛這家酒店,很願意再選擇它。這裏的飯菜一流,客房也超棒,服務生樂於助人,而且床鋪和枕頭都很舒適。靠近地鐵站(紅線)。這一帶還有有一些公園和博物館什麼的。這裏的性價比也無與倫比。小孩子吃自助早餐是免費的:)

感謝 MargaritaA
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
DirectorOfGuestServ,大會堂酒店 的 Guest Relations Manager,回應了這篇評論2週前 已回應
Google 翻譯

Dear MargaritaA,
Many thanks for your candid and complimentary review of my second home. The staff and I share your enthusiasm with many other regular guests, and we all hope you will join their growing throngs.
see you again soon and don't hesitate to get in touch with me directly should you need anything to make your next visit more enjoyable.
Kind regards
Paul Berncastle

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過2018年4月18日

預定了這家酒店,本想着興沖沖地給男朋友慶祝30歲生日,周末計劃的好好的,這家酒店就算是我們的落腳點。但沒想到剛收到一封郵件說我們的預定被取消了,沒有任何解釋,沒有任何理由,就是取消了。這下我的整個周末都泡湯了。所以,非常的失望,這不該是一家五星級酒店的做法。

1  感謝 ACooper90
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
DirectorOfGuestServ,大會堂酒店 的 Guest Services Director,回應了這篇評論2018年4月18日 已回應
Google 翻譯

Dear Alicia,

Thank you for your entry which suggests you are seeking clarification regarding your booking. We are very sorry for the circumstances we find ourselves in, causing you distress on this occasion. Please accept my sincere apologies.

Knowing that your trip is planned for the upcoming weekend, we reached out to your booking agent, as is required by policy, to inform them of the situation and it was felt important and urgent to let those affected as soon as we were able, rather than create more problems by leaving informing you to the last minute.

Unfortunately, unforeseen circumstance such as this occur from time to time, however we do everything in our power to retain our guests and ensure they remain as close to completely satisfied as is practicably possible, We are sorry you feel that the agent your used did not let you know why or how this situation has come about, however I have a copy of the email containing the information which should have been sent to you.

I hope you can forgive us the circumstances and understand we would love you to consider us in the future. That being said, when you do make another booking, please get in touch with me directly and I will be happy to take personal care of you and ensure you leave more than 100% happy.

Thanks for considering us in the first place, we very much appreciate your support and look forward to hearing from you again soon.

Once again, my sincerest apologies for the difficulty caused to you on this occasion.

Kindest regards

Paul Berncastle
Director of Guest Services

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過2018年4月13日

我已經在大會堂酒店住過兩次了,每次都超級享受在這的居住時光。每次離開時我最大的遺憾都是沒能多住幾天。酒店本身就是藝術傑作,服務也非常好。這絕對是我在倫敦甚至整個英國住過的最好的酒店。千萬別錯過。

感謝 James L
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
DirectorOfGuestServ,大會堂酒店 的 Director of Guest Services,回應了這篇評論2018年4月18日 已回應
Google 翻譯

Dear James L,
Many thanks for your supportive review. We really appreciate the fact you have taken the time to share your experience with us and the rest of the Trip advisor Community.
Please tell all of your friends about Town Hall Hotel and perhaps bring them along with you when you next visit.
Until next time, bon voyage!
Paul

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過2018年1月23日

地理位置很不錯,設施都很贊。酒店式公寓很適合家庭住宿。工作人員都很熱情友好。房間乾淨明亮。離地鐵站很近,所以出行非常方便。

感謝 keithandjackie
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
DirectorOfGuestServ,大會堂酒店 的 other,回應了這篇評論2018年1月26日 已回應
Google 翻譯

Dear Keithandjackie,

Thank you for your kind observations. we really appreciate it when our guest choose to leave such positive reviews. Thank you once again.

Paul

Blissful escape from London busy-ness

I live in London! However, I felt I needed to disconnect from my life
and have a little local adventure. The hotel is close to where I live, but I had only previously sampled the cocktail bar (excellent btw). This time, I decided to get a room, use the pool, experience room service, relax, unwind. The hotel was perfect for all of these things. The pool was warm and inviting, and there is nothing like having it to yourself! I missed a sauna, but only a little bit, this would have been the cherry on top. There was a well equipped gym, I was too lazy to have a go - maybe next time. The room was clean, and the soaps and moisturisers wonderfully aromatic. There was ample space to have a meal, relax on the sofa, and nap on the bed. It was perfection.It was quiet and ticked a lot of boxes for me in terms of style without overcomplication. I will definitely be coming back!

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過2018年1月4日

這裡是一個神奇的地方,有着優越的地理位置,價格和房間也都很好。我們已經預定了2天前到達了這裏,我們要的一個50平方米的公寓!有兩間卧室,客廳,廚房...大面積的裝飾,很棒的餐廳,每人8磅的早餐(兒童免費)。 從貝斯納爾格林地下步行10分鐘就能到達這裏,您可以在幾分鐘內到達倫敦的任何地方......我們一定會再回來這裏的。

感謝 Stef H
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
DirectorOfGuestServ,大會堂酒店 的 Director of Guest Services,回應了這篇評論2018年1月5日 已回應
Google 翻譯

Dear Stef H,
We are all delighted at Town Hall Hotel you enjoyed your time with and the part we played in helping you enjoy your trip to London. Please tell all your friends about the Hotel and its easy links to the local area and the city centre.
Hopefully we c an welcome you and your friends here again soon.
Thanks again
Paul

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此評論由 TripAdvisor 全球志願者翻譯而來 原始英語點評
評論過2017年12月25日 透過行動裝置

晚上的時候來到這裏,能夠加深對周邊環境的了解,而且是很棒的一個酒店,聖誕節裝飾的很有氛圍,工作人員也熱情友好,樂於助人,整個地方都非常的寬敞,趕緊設備齊全。附近還有很棒的健身房,地理位置很方便,能夠加深對整個城市的了解,遠離城市的喧囂,強烈向你推薦,以後還會再來的。

1  感謝 FreenLDN
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
DirectorOfGuestServ,大會堂酒店 的 Director of Guest Services,回應了這篇評論2017年12月27日 已回應
Google 翻譯

Dear FreenLDN,
Thank you for leaving such a positive and refreshing review for us to share with the Trip Advisor Community and colleagues. It is always lovely when others appreciate our hard work, making it all seem worth it. Visit us again soon please and remember to tell all your friends about us too!
Many Thanks
Paul

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