Thank you janemelsom. What a lovely thing to say about Drakes! We are so pleased you loved everything about your stay with us and look forward to welcoming you back again before long. Best wishes from the humbled Team at Drakes
Dear Leigh C,
Thank you for taking the time to comment on TripAdvisor about your stay at Drakes.
We are pleased that you feel you were made to feel welcome by our lovely Team during your stay.
Sadly, exterior works and scaffolding are a necessary part of maintaining our beautiful listed building and unfortunately there is no way to avoid the views from being interrupted. We believe in total transparency with all our guests, to avoid disappointment and therefore ensured all guests were informed in advance of their stay of the disruption the work would cause. A choice of a City view room, stay at another hotel or substantially reduced room rates was offered to everyone.
We hope you will return for another stay once the work has been completed to enjoy the full Drakes experience in one of our stunning sea facing rooms!
Thanks for your fab review Connor. We're really pleased to hear you were made to feel so welcome and loved the room - the views are stunning, aren't they?
Be sure to come back soon! Best regards.