學期中的時候，我們一家在劍橋待了一小段時間並且住在這裏。 絕佳的地理位置和非常棒的員工隊伍。他們會不嫌麻煩地幫助人。 以後肯定還會再來的。
Thank you so much for your great review and it was our pleasure to have you stay with us whilst in Cambridge. We look forward to having you choose the Hilton Cambridge City Centre on a future visit. All the best and happy travelling, Richard.
Dear Ben W,
Thank you for taking the time to write your review of the Hilton Cambridge City Centre. I was delighted to hear you enjoyed a comfortable stay, spent time in our relaxing lounge bar and enjoyed the breakfast buffet. I hope that we may get the opportunity to be of service again on a future visit to Cambridge.
All the best and happy travelling, Richard.
Thank you so much for your kind comments and I'm delighted you had an overall great stay with us.
We look forward to welcoming you back in the future and wish you all the best, Richard.
Dear Nadia C,
Thank you so much for your kind review and I'm delighted you had a great stay with us here in Cambridge. It was our pleasure to have you stay with us. Thank you also for the great feedback.
In regard to parking, this is indeed a cost for our guests as it is to us as well. Our valet parking service is however more reasonable than parking your car in the multi-storey next door to the hotel and as parking is at a premium in our lovely City, unfortunately it does incur a cost to all of us.
We certainly look forward to welcoming you back soon. All the best, Richard.
Thank you for your review following your recent stay with us, and also for your loyalty to the hotel and to Hilton Worldwide.
Whilst your review highlights lots of constructive feedback for us, which I will certainly share with the team here in the hotel, you still scored us 4 out of 5 stars, so I can only assume that you had an overall satisfactory stay with us, and I am sorry you felt the negatives clearly outshined the positives.
I hope that we can do better for you on a future visit. Regards, Richard.
P.S.: You are indeed correct that we do not accept foreign currency cash transaction as our hotel is not registered as a foreign exchange entity and we do not really have enough demand to qualify for this, although we do accept all foreign credit cards as payment methods.
Thank you for taking the time to post your review on Tripadvisor.com following your earlier stay with us.
I was delighted to learn that you found our unrivalled location an ideal base for your trip.
I was so glad to read that you had such a positive and enjoyable stay at our hotel. Our paramount aim is 100% guest satisfaction and it is always so rewarding when this is achieved. I have passed on your review within the hotel so that my colleagues can be congratulated for all of their hard work.
I very much look forward to welcoming you back with us soon. Take care, Richard.