Thank you for staying with us and for your valuable feedback. We are always thriving to make our guests' stay the most comfortable and taking into consideration all the comments and suggestions.We are looking forward to your return
Thanks for sharing your concern with us through this review. I am disappointed to learn about your experience. Our rooms are cleaned and inspected upon a guest's checkout by our housekeeping staff and our head housekeeper. Judging by your experience it appears that our system broke down somewhere along the line. Please rest assured that we have shared your feedback with the appropriate hotel team to ensure that this does not happen again.
Please know at any time you may dial "0" during your stay if issues do arise and we will do everything we can to quickly solve any issue to your satisfaction. Again I apologize for the inconvenience during your stay and it is my hope that you will give us another opportunity to serve you again.
Thank you very much for positive words. Our staff and management take pride in knowing that we were able to make your stay a pleasant experience.