Thank you for leaving your feedback and I'm glad to hear you enjoyed your stay with us! I hope we can welcome you back to the hotel if you are visiting York again in the future - if you make your booking directly on the hotel's own website, booking through our free Friends of Noir scheme which gives you 10% off the price of your booking, 10% off the price of food and drink at the hotel, along with various other benefits.
Thank you for taking the time to send in a review about your recent stay here at Hotel Noir, we always appreciate feedback from our guests!
I will be sure to pass on all your lovely comments about your stay to the rest of the team.
Be sure to join our FRIENDS OF NOIR scheme to receive 10% off your stay when booking directly with us.
We look forward to welcoming you back to York in the future should you decide to come and stay with us again.
Reception, Hotel Noir
Thank you for your kind comments regarding our staff and the room you had during your stay. You are correct in saying the building is very old and sometimes things like creaks in the floorboards cannot be helped although If you come back to us in the future and make your booking direct with the hotel we will try our best to put you into one of our quiet rooms.
I am glad to hear you would choose to stay with us again should you visit York, to receive the best competitive rates on our rooms be sure to book with us directly
I am glad you found the room very pretty and was satisfied with the free replenished mini bar we put in our classic and 4-Poster rooms. I am very sorry that your room was not cleaned on your second nights stay, this is not something we miss unless a guest as specifically left the sign on the door to say they don't want their room to be cleaned, sometimes guests can mistakenly put the sign on the wrong way round and place it on the side saying 'do not disturb' if this wasn't the case I am very sorry but I am glad that our receptionist rectified this and got your room cleaned for you.
Hope to see you again in the future.
Thank you for taking the time to send in a review about your stay with us, many thanks for your kind words about our staff, rooms and the facilities, we always aim to do our best to please our guests! we look forward to welcoming you back to York in the near future.