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1 - 6 則評論,共 1,857
評論翻譯: 此評論由 Tripadvisor 全球志願者翻譯而來。 查看英語原文
2019年10月28日的評論 透過行動裝置

我不明白為什麼有人會給這家酒店低於5星的評級,我們認為它可能是我們住過最好的酒店。正是這些小事起了作用:我們剛到的時候就準備了香檳還有一塊涼爽的法蘭絨讓我們平靜下來。每天晚上,當我們吃完晚飯回來的時候,一些小禮物正在等着我們;一塊巧克力、一朵紅玫瑰、一個放在你枕頭下的薰衣草香囊等等。員工非常友好貼心,他們似乎真的很關心我們。我們被昇級到了海景房,我們第一次到的時候我真的很想哭,真是太可愛了。我可以滔滔不絕地說出這家酒店有多好。提示:這是個沿着海灘散步的好地方,有幾條小路可以到哈尼亞,但確實要花一個小時左右。公共汽車站就在酒店對面,而酒店商店的車票更便宜,酒店商店也在街對面。十月是去的好時候,不是很熱,但你還是可以舒服地在海里遊泳。總的來說,正如你想的那樣,我強烈推薦這家酒店。謝謝所有的員工。

2  感謝 lesleyh666
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
Dimitris T,Atlantica Kalliston Resort 的 Γενικός Διευθυντής,回應了這篇評論已於 2019年10月29日 回應
Google 翻譯

Dear Lesley,

We would like to thank you for your great feedback and for the fact that you have found our staff and facilities fantastic! I sincerely appreciate that you took the time to share a detailed review on Trip Advisor. Comments like yours, give us strength to work towards perfection by offering you personalized services.

Let me now get this chance and inform you that Tui Sensimar Kalliston Resort & Spa by Atlantica was awarded as one of the BEST Adults hotel in the world for 2018 in Overall Accommodation (from all guests of TUI) and since May 2019, we are very proud to be included in the Hall of Fame of Trip Advisor, a classification awarded to less than 0.5% of all the hotels in the world. Our repeating clientele has exceeded 34% of our total visitors.

We all value your views and it is only by listening to you that we can improve our products and services.

Kind regards

Dimitris Tsaklas
General Manager

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
評論翻譯: 此評論由 Tripadvisor 全球志願者翻譯而來。 查看英語原文
2019年7月25日的評論 透過行動裝置

這是一家超棒的酒店!工作人員非常友好,熱情,高效,並且極具服務精神。整個酒店非常不錯,讓人很放鬆。我一直都在掐自己,想確定從房間和酒店看出去的景色是否真實!這一周我有三分之二的時間都住在這家酒店。我從未住過這樣的酒店!如果你想讓自己好好享受一下,那麼就選擇這裏吧!

感謝 Fiona J
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
Dimitris T,Atlantica Kalliston Resort 的 Γενικός Διευθυντής,回應了這篇評論已於 2019年7月26日 回應
Google 翻譯

Dear Fiona,

Many thanks for choosing Tui Sensimar Kalliston Resort & Spa by Atlantica and your kind review. We are very happy to read that everything was alright during your stay and that you appreciated all our services. I have shared your kind feedback with the rest of the team; they were equally delighted to know that their efforts are highly appreciated by our guests.

Let me now get this chance and inform you that Tui Sensimar Kalliston Resort & Spa by Atlantica was awarded as one of the BEST Adults hotel in the world for 2018 in Overall Accommodation (from all guests of TUI) and since May 2019, we are very proud to be included in the Hall of Fame of Trip Advisor, a classification awarded to less than 0.5% of all the hotels in the world. Our repeating clientele has exceeded 34% of our total visitors.

Once again, thank you very much for your kind words. We certainly look forward to welcoming you back to our hotel hopefully in the very near future.

Best regards

Dimitris Tsaklas
General Manager

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
評論翻譯: 此評論由 Tripadvisor 全球志願者翻譯而來。 查看英語原文
2019年7月3日的評論

我們從6月18日住到7月2日。這確實是我和我妻子住過的最好的旅館之一。我們選擇昇級到有私人遊泳池的房間。酒店的員工和經理使這家酒店與眾不同。我唯一的不滿就是,我們僅待兩周的時間!通常大多我們度完假都是迫不及待準備回家的。但來到Kalliston酒店就不是這樣了,一切都是完美的,美味的食物,舒適的床,細心友好的員工。在不遠的將來,我們還會再去這家酒店。張伯倫家族在英國倫敦

1  感謝 terry c
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
Dimitris T,Atlantica Kalliston Resort 的 Γενικός Διευθυντής,回應了這篇評論已於 2019年7月4日 回應
Google 翻譯

Dear Chamberlain family

We would like to thank you for your outstanding feedback and for the fact that you are going back home with some great memories of the time spend in our resort. After all great moments and new experiences is what is all about.

Let me now get this chance and inform you that Tui Sensimar Kalliston Resort & Spa by Atlantica was awarded as one of the BEST Adults hotel in the world for 2018 in Overall Accommodation (from all guests of TUI) and since May 2019, we are very proud to be included in the Hall of Fame of Trip Advisor, a classification awarded to less than 0.5% of all the hotels in the world. Our repeating clientele has exceeded 34% of our total visitors.

We would love to welcome you back next year with some new and exciting services in a resort that is truly unique and stands out from the crowd.

Best Regards from sunny Chania,

Dimitris Tsaklas
General Manager

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
評論翻譯: 此評論由 Tripadvisor 全球志願者翻譯而來。 查看英語原文
2018年10月2日的評論

如果不是因為這個度假村所在的島是希臘眾多有趣島嶼的其中之一,我們幾乎可以把所有的假期都耗在這兒。絕對的奢華:眾多的泳池,漂亮的私人沙灘,還有幾個餐館,最重要的是,服務特別友好。美中不足的是噪音(至少在我們那個房間),由於餐館的窗戶正對着我們的露台,音樂聲、拖椅子的聲音還有講話的聲音全傳到了我們的房間;前台、咖啡館、海灘酒吧的音樂也很吵,有時甚至是三處同時在響。

5  感謝 JPGuillaume
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.com 查看原文
Dimitris T,Atlantica Kalliston Resort 的 Γενικός Διευθυντής,回應了這篇評論已於 2018年10月4日 回應
Google 翻譯

Dear Guest,

We thank you for sharing your experience after your stay with us. We have also noted your comments and these will be reviewed accordingly. We do hope we will have another opportunity to welcome you back in the not too distant future.

Let me now get this chance and inform you that Tui Sensimar Kalliston Resort & Spa by Atlantica was awarded as the BEST Adults Only hotel in the world for the third consecutive year in 2017 in Overall Accommodation (from all guests of TUI) and since July 2015, we also hold five Trip Advisor stars, a classification awarded to less than 1% of all the hotels in the world. Our repeating clientele has exceeded 32% of our total visitors.

We all wish our guests to be happy and even though we do not claim that our hotel is faultless, we can guarantee that we work daily towards perfection. It is only by listening to you - our guests - that we can achieve that.

Kind regards,

Dimitris Tsaklas
General Manager

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
評論翻譯: 此評論由 Tripadvisor 全球志願者翻譯而來。 查看英語原文
2018年8月30日的評論

在貓途鷹看了的所有好評后,我們剛剛在Kalliston酒店住了幾周。這家旅館是我們住過的最好的。房間非常適合我們的需求,食物非常好,種類繁多,遊泳池和海灘很乾凈(和酒店的其他部分一樣)有很多可供選擇的日光浴床,我們在水療中心按摩了,很棒,全體員工都非常友好、樂於助人。謝謝你Dimitris把禮物放在我們房間里,這是一個非常體貼的舉動。毫無疑問,我們會再見到你們的!!布倫達和西蒙

3  感謝 bboulton127
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英語,源自www.tripadvisor.co.uk 查看原文
Dimitris T,Atlantica Kalliston Resort 的 Γενικός Διευθυντής,回應了這篇評論已於 2018年8月31日 回應
Google 翻譯

Dear esteemed guest,

Thank you for choosing Tui Sensimar Kalliston Resort & Spa by Atlantica and for sharing your detailed review. We are happy to know that you had a very pleasant stay and a wonderful time in Chania. Everybody is looking very much forward to welcoming you soon again.

As you may remember from my presentation Tui Sensimar Kalliston Resort & Spa was awarded as the BEST Adults Only hotel in the world for the third consecutive year in 2017 in Overall Accommodation (from all guests of TUI) and since July 2015, we also hold five Trip Advisor stars, a classification awarded to less than 1% of all the hotels in the world. Our repeating clientele has exceeded 32% of our total visitors.

We believe in hosting of our guests with excellent service and the highest quality standards. Your feedback is essential for our continuous improvement.

I hope you can come back soon so you can continue enjoying our resort!

Sincerely Yours

Dimitris Tsaklas
General Manager

回報不適當的回應
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